04-11-2023, 06:54 PM | #1 |
Junior Member
Join Date: Apr 2023
Posts: 1
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Mouse and Keyboard become unresponsive
Hi all,
I plug a wireless mouse with a usb thing and a wired keyboard, also with a usb end into the port, but they both stop being responsive after random times and i have to replug them in. does anyone have this issue come up? |
04-20-2023, 08:03 AM | #2 | |
DisplayLink Tech Support
Join Date: Mar 2020
Posts: 200
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Quote:
Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink And can you please send me the model of the docking station you use ? And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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Daniel Sznicer DisplayLink Team Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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04-21-2023, 08:33 AM | #3 |
Junior Member
Join Date: Apr 2023
Posts: 1
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I have the same issue - need to either reboot mac, quit and restart DisplayLink or switch my docking station off for a period (or a random combination of the three) and after about 30 mins it fixes itself
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