Monitors not turning off

TabSel · 05-03-2013, 11:12 AM

Dell M6500 Precision Mobile Workstation
Dell U3011 connected via Displayport
Exsys Ex-1188HMS USB 3.0 Hub connected to USB port

2xDeLock USB 3.0 to Displayport adapter (displaylink) connected to Exsys-1188
-> Displayport to dvi adapter -> NEC MultiSync LCD2080UX

1) The displaylink software does not detect when the LCD2080UX are switched off, meaning the two screens are always available in windows screen setup, extending the desktop, even though monitors are off

2) when shutting down the computer with the LCD2080UX switched on, the screens don't go to sleep. The U3011 does go to sleep.

Anything I can do about?

TabSel · 05-10-2013, 12:25 PM

well, this really is frustrating.

I wrote emails, I opened threads in the forums. Not one time does anyone responsible respond.

No support whatsoever

JamesH · 05-10-2013, 11:06 PM

Exsys Ex-1188HMS USB 3.0 Hub connected to USB port

2xDeLock USB 3.0 to Displayport adapter (displaylink) connected to Exsys-1188
-> Displayport to dvi adapter -> NEC MultiSync LCD2080UX

Hi,

Do you still see this issue if the DeLock adapters are connected directly to your notebook?

Thanks,
James

TabSel · 07-15-2013, 08:10 AM

works now with the latest release.

Thank you!

05-03-2013, 11:12 AM	#1
TabSel Junior Member Join Date: Apr 2013 Posts: 6	Monitors not turning off Dell M6500 Precision Mobile Workstation Dell U3011 connected via Displayport Exsys Ex-1188HMS USB 3.0 Hub connected to USB port 2xDeLock USB 3.0 to Displayport adapter (displaylink) connected to Exsys-1188 -> Displayport to dvi adapter -> NEC MultiSync LCD2080UX 1) The displaylink software does not detect when the LCD2080UX are switched off, meaning the two screens are always available in windows screen setup, extending the desktop, even though monitors are off 2) when shutting down the computer with the LCD2080UX switched on, the screens don't go to sleep. The U3011 does go to sleep. Anything I can do about?

05-10-2013, 12:25 PM	#2
TabSel Junior Member Join Date: Apr 2013 Posts: 6	well, this really is frustrating. I wrote emails, I opened threads in the forums. Not one time does anyone responsible respond. No support whatsoever

05-10-2013, 11:06 PM	#3
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Exsys Ex-1188HMS USB 3.0 Hub connected to USB port 2xDeLock USB 3.0 to Displayport adapter (displaylink) connected to Exsys-1188 -> Displayport to dvi adapter -> NEC MultiSync LCD2080UX Hi, Do you still see this issue if the DeLock adapters are connected directly to your notebook? Thanks, James

07-15-2013, 08:10 AM	#4
TabSel Junior Member Join Date: Apr 2013 Posts: 6	works now with the latest release. Thank you!