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Old 08-27-2016, 05:06 AM   #1
sammyg101
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Join Date: Aug 2016
Posts: 1
Default 2016 Macbook Air Monitor not working

I just purchased the Kanex mLinq USB to HDMI adapter. I loaded the software on my mac and the program said it was installed. I rebooted my system.

I currently have use of my laptop monitor and my tv monitor that is connected to the lightning port.

I connected my Kanex adapter to a different tv monitor and I can not get my system preferences to see the 3rd TV via the kana usb adapter.

Any help is great!
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Old 09-03-2016, 08:41 AM   #2
Carlo
Mac Team
 
Join Date: Feb 2009
Posts: 606
Default

Hi,

For this kind of setup-specific issue it's best to go through support.displaylink.com and open a support case. We'll have to look at the logs to determine where the issue may be, so please refer to http://support.displaylink.com/knowl...rticles/755301

Kind regards,
Carlo
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