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Old 08-11-2017, 05:09 PM   #1
mpooyan83
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Default Latitude 5480 with D6000

Greetings,

Our company has many 5480, and since the E port has been removed, we decided to go with the D6000 as the replacement. We are having some issues though. Everything works great with 2 Displays (regardless cable configuration). However, when we plugin in the 3rd display, the screen that's hooked up to the HDMI port flickers pretty heavily. I haven't been able to come up with a solution.

The description of the D6000 specifically mentioned that it's fully compatible with the Dell Latitude 5480. Please assist. Thank you
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Old 08-11-2017, 05:15 PM   #2
mpooyan83
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Also, I've already contacted the Dell pro support with no luck on finding a solution.
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Old 08-12-2017, 09:54 AM   #3
AlbanRampon
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Hello,
Thank you for describing in details, it is useful.
Here is a post where I explain how I reached my following conclusion:
http://www.displaylink.org/forum/sho...36&postcount=6

The issue you are having is with DisplayPort alternate-mode because you're only meeting the problem on the 3rd display and always on HDMI.
When using 2 displays only, you are using DisplayLink only... and you confirm it works correctly.

This is not something DisplayLink can help with as this is not our technology.
Nonetheless, you may wish to try to decrease the refresh rate or resolution to see if that affects the results. You could also try alternative platforms (with DisplayPort alt-mode) and other displays to single out if this is an issue with the platform, the DP-alt mode or linked to a display. This would help you escalate the issue within Dell.

Kind regards,
Alban.
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