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Old 07-13-2013, 02:47 PM   #1
Graeme
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Join Date: Jul 2013
Posts: 2
Default Monitors Not Working

Hi There,
I'm new at this & hope I am in the right forum.
I have a Dell XPS 12 running Win 8 Pro and have the USB 3.0 Docking Station (D3000).
I have installed software, updated drivers and all seems good - USB & Ethernet seem fine BUT I can't get external monitors to work.
The Displaylink Adaptor appears in the device manager but no icon in the system tray and no signal to monitor (Dell E2209W connected to either DVI or HDMI port on the dock).
Everything passed on the support tool system check.

I want to be able to connect 2 external monitors.

I have attached support tool logs if that helps ...

Thanks in advance
Graeme
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File Type: zip GRAEME_XPS_20130712_105226.zip (642.3 KB, 1 views)
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Old 07-14-2013, 11:54 PM   #2
JamesH
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Join Date: Jan 2012
Posts: 1,523
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Hi,

Can you try upgrading to v7.3M1 from here:
http://www.displaylink.com/support/downloads.php

Thanks,
James
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