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Old 10-30-2012, 10:30 AM   #1
liamarmitage
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Join Date: Oct 2012
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Default Windows 8 FLASHING Screen

Hi, I have using the M01061 Displaylink device with the latest V7 software for Windows 8. Upon plugging in the device, all I get is a rapid flashing screen and no other input available to use and no light on the device.

I previously had the device working on Windows 7. I did an inplace upgrade and the device worked until I upgraded to the latest version of the displaylink software. Thinking my OS install was corrupt, I reinstalled a fresh copy of Win8 and the problem is still occurring. I have tried everything, is anyone able to help?
I have attached support logs to this thread

Thanks
Attached Files
File Type: zip TDUKPC13636A_20121030_102307.zip (741.7 KB, 5 views)
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Old 10-30-2012, 11:06 AM   #2
liamarmitage
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Default Anyone

Support staff..... are you there? This issue could effect over 300+ users in our business and requires input from you asap
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Old 11-01-2012, 04:51 PM   #3
Wim
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This could be due to the NVIDIA drivers. Could you try downgrading the NVIDIA drivers, or disabling the NVIDIA GPU, so it is just using the Intel GPU and see if this solves the issue?

Wim
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Old 11-02-2012, 12:50 PM   #4
ftrydal
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Default It worked!!! When are you going to fix it??

Hi,

I had the same problem, and rolling back the nvidia driver to a version released in june solved the problem. When are you going to support the new nvidia driver?

/Frode
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Old 11-02-2012, 02:13 PM   #5
ftrydal
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Default And then it failed again

Hi,

Due to company policy, automatic updates have to be enabled, so after a while...windows updated the nvidia driver and the problem returned.
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Old 11-02-2012, 04:53 PM   #6
Wim
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NVIDIA released this just before we were releasing our Win 8 driver... so left us no time to fix it.

We hope to fix this in the next Windows 8 release later this month.

Wim
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