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#1 |
Junior Member
Join Date: Dec 2023
Posts: 5
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My monitor connected to displaylink is not displaying, nothing happens.
My settings: DisplayLink Driver: 5.8.0-63.33 USB device: dell universal docking station ud22 Operating System: Ubuntu 22.04.3 LTS Kernel: 6.2.0-39-generic output for lsusb -d 17e9: Bus 002 Device 005: ID 17e9:6013 DisplayLink Dell Universal Hybrid Video Dock Does anyone have any tips on what I can do to make it work? |
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#2 | |
Super Moderator
Join Date: Jan 2015
Posts: 437
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If Dell is not able to assist, then I would suggest following the steps outlined here --> https://support.displaylink.com/know...to-displaylink in order to report the issue to DisplayLink directly. |
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#3 |
Junior Member
Join Date: Dec 2023
Posts: 5
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Thanks rboerner for showing me the way.
Attached is the information collected on my system. I contacted Dell and support told me that it doesn't work because my USB-C port isn't a Thunderbolt type, but I don't think that's the case, as DisplayLink is supposed to work on any USB-C port, right? Or am I understanding it wrong? My laptop is a Lenovo ideapad Gaming 3i |
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#4 |
Member
Join Date: Jun 2018
Posts: 49
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No. According to Dell, ony DP ports are DisplayLink-based. HDMI and USB-C uses USB-A Alternate mode.
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#5 | |
Junior Member
Join Date: Dec 2023
Posts: 5
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If anyone has any idea what I can do to make it work on Linux, I would be grateful. |
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#6 |
Junior Member
Join Date: Dec 2023
Posts: 5
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Hi guys, today I reinstalled the driver on Linux and everything went well! displaylink is working on my Ubuntu, case resolved, thanks!
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#7 | |
Junior Member
Join Date: Aug 2023
Posts: 6
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Is your ud22 running the latest firmware? And also how did you reinstall the displaylink driver? |
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