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Old 01-20-2011, 02:49 PM   #11
dcoulson
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Originally Posted by awald View Post
Can somebody please help me or offer some guidance? I recently purchased the Warpia system and the moment I plug the USB in it crashes my Mac. I receive a screen that says I need to hold down the power button to restart the system. Unless I remove the USB adapter the system will continue to crash on restart.
Are you using the 1.6b3 driver? Check /var/log/system.log and see if there are any DisplayLink errors.

Are you able to try the device on another system and see how it behaves there?
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Old 01-20-2011, 05:01 PM   #12
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I am using the 1.6b3 driver. I will look at the log this evening. I have plugged the device into a netbook running Windows 7, which caused the netbook to crash, and a PC running Windows XP, which worked fine.
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Old 01-20-2011, 11:55 PM   #13
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Originally Posted by dcoulson View Post
Are you using the 1.6b3 driver? Check /var/log/system.log and see if there are any DisplayLink errors.

Are you able to try the device on another system and see how it behaves there?
Hi, i have the same problem. I'm using 1.6b3 driver. Mac Book Pro MC374RS 13" with Mac OS X 10.6.6. After installing drivers http://warpia.com/support/drivers/Ma...0.0.1.20-3.zip
i insert PC Adapter and get crash message from Kernel.

Here is my /var/log/system.log
Attached Files
File Type: txt bugreport.txt (7.7 KB, 1409 views)

Last edited by gerlein; 01-21-2011 at 12:31 AM.
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Old 01-21-2011, 09:35 PM   #14
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Originally Posted by gerlein View Post
Hi, i have the same problem. I'm using 1.6b3 driver. Mac Book Pro MC374RS 13" with Mac OS X 10.6.6. After installing drivers http://warpia.com/support/drivers/Ma...0.0.1.20-3.zip
i insert PC Adapter and get crash message from Kernel.
What drivers did you install? I'm not familiar with the drivers in the link you posted.

You should only need the 1.6b3 driver. In this case, the driver that caused the kernel panic was com.wisair.driver, whatever that is.

Can you use your DisplayLink product without installing those drivers?
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Old 01-21-2011, 10:36 PM   #15
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Any thoughts on how I can remove all software/drivers that Warpia required me to install and go through the process of installing whatever is necessary for the DisplayLink?

I do not have a time machine or any other back up of the entire system.

The error report that appears after I plug in the usb adapter is as follows:

Interval Since Last Panic Report: 168351 sec
Panics Since Last Report: 1
Anonymous UUID: 606198E7-DC5F-4EF2-9D47-79E0343FF872

Fri Jan 21 19:26:38 2011
panic(cpu 0 caller 0x2aab55): Kernel trap at 0x215a86cc, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x03e6acc0, ECX: 0x00000005, EDX: 0x04413a00
CR2: 0x00000000, EBP: 0x217d3d98, ESI: 0x03e25800, EDI: 0x02d3ce00
EFL: 0x00010206, EIP: 0x215a86cc, CS: 0x00000008, DS: 0x03e20010
Error code: 0x00000000

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x217d3b88 : 0x21b50c (0x5d4438 0x217d3bbc 0x223974 0x0)
0x217d3bd8 : 0x2aab55 (0x59623c 0x215a86cc 0xe 0x596406)
0x217d3cb8 : 0x2a09a8 (0x217d3cd0 0x3e167c0 0x217d3d98 0x215a86cc)
0x217d3cc8 : 0x215a86cc (0xe 0x48 0x217d0010 0x10)
0x217d3d98 : 0x220a8c52 (0x3e25800 0x3e167c0 0x3eaa3c0 0x0)
0x217d3dd8 : 0x220a92aa (0x3e25800 0x31d7600 0x220f0cb8 0x0)
0x217d3e18 : 0x53cb6e (0x3e25800 0x31d7600 0x1 0x4ffaa6)
0x217d3e78 : 0x53ada3 (0x31d7600 0x3e25800 0x3e6afa0 0x3e64880)
0x217d3f28 : 0x53b334 (0x31d7600 0x3a18e40 0x0 0x50f6a4)
0x217d3f78 : 0x53cfe3 (0x31d7600 0x8 0x217d3fac 0x1)
0x217d3fc8 : 0x2a06cc (0x3e695b0 0x0 0x2a06db 0x414db7c)
Kernel Extensions in backtrace (with dependencies):
com.wisair.driver.HWA(0.27.0)@0x220a6000->0x22108fff
dependency: com.apple.iokit.IOUSBFamily(4.1.7)@0x21589000
dependency: com.wisair.driver.CommonWUSB(0.27.0)@0x21c6d000
com.apple.iokit.IOUSBFamily(4.1.7)@0x21589000->0x215bcfff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x1b6ee000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10J567

Kernel version:
Darwin Kernel Version 10.6.0: Wed Nov 10 18:13:17 PST 2010; root:xnu-1504.9.26~3/RELEASE_I386
System model name: MacBook2,1 (Mac-F4208CAA)

System uptime in nanoseconds: 52918448808
unloaded kexts:
(none)
loaded kexts:
com.displaylink.driver.DisplayLinkDriver 1.6
com.wisair.driver.HWA 0.27.0
com.wisair.driver.CommonWUSB 0.27.0
com.apple.driver.AppleIntelPenrynProfile 17 - last loaded 51419724709
com.apple.driver.AppleUpstreamUserClient 3.4.5
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AirPort.Atheros 422.19.10
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AppleIntelGMA950 6.2.6
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.iokit.AppleYukon2 3.2.1b1
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.AirPort.Atheros21 424.14.5
com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleIntelIntegratedFramebuffer 6.2.6
com.apple.driver.AppleBacklight 170.0.34
com.apple.filesystems.autofs 2.1.0
com.apple.driver.CSRHIDTransitionDriver 2.3.8f7
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTrackpad 200.3.2
com.apple.driver.AppleUSBTCKeyEventDriver 200.3.2
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.driver.USBCameraFirmwareLoader 1.1.0
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 4.1.7
com.apple.driver.AppleUSBUHCI 4.1.5
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClien t 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.AppleHDAHardwareConfigDriver 1.9.9f12
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.IO80211Family 312
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.CSRUSBBluetoothHCIController 2.3.8f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
com.apple.iokit.IOBluetoothFamily 2.3.8f7
com.apple.driver.AppleUSBMergeNub 4.1.5
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOUSBFamily 4.1.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 1 GB, SMC 1.17f0
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.5
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Serial ATA Device: ST980811AS, 74.53 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000

Last edited by awald; 01-22-2011 at 12:31 AM.
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Old 01-22-2011, 12:33 AM   #16
dcoulson
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Quote:
Originally Posted by awald View Post
Any thoughts on how I can remove all software/drivers that Warpia required me to install and go through the process of installing whatever is necessary for the DisplayLink?
If there is an uninstaller use that, otherwise go in /System/Library/Extensions and find it. You can do a 'sudo kextunload <filename>.kext' to unload it, which should hopefully fix your problem. You can also just 'sudo rm <filename>.kext' and reboot. Depending how it is setup, there may be multiple kexts for that one product.

Be careful you don't delete the wrong thing or your system might not come back up :-)
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Old 01-22-2011, 07:15 PM   #17
awald
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It appears that it is not the Display Link driver causing the problem. I removed all software and drivers related to the install and then did a step by step. The Display Link driver appears to be fine, but it is the Warpia Wireless USB Manager that causes the problem. After installing the Wireless USB Manager, rebooting, and then plugging in the wireless USB the CPU crashes. Any thoughts on how to avoid this? Is there another Wireless USB Manager I can use?
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Old 01-23-2011, 08:02 PM   #18
dcoulson
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Quote:
Originally Posted by awald View Post
The Display Link driver appears to be fine, but it is the Warpia Wireless USB Manager that causes the problem. After installing the Wireless USB Manager, rebooting, and then plugging in the wireless USB the CPU crashes. Any thoughts on how to avoid this? Is there another Wireless USB Manager I can use?
You'll probably have to work with Warpia support to resolve this. Might be a known issue with a specific release of OS X, or perhaps they have newer/beta drivers you can try.
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Old 02-08-2011, 04:34 PM   #19
jakebryant
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Quote:
Originally Posted by awald View Post
Can somebody please help me or offer some guidance? I recently purchased the Warpia system and the moment I plug the USB in it crashes my Mac. I receive a screen that says I need to hold down the power button to restart the system. Unless I remove the USB adapter the system will continue to crash on restart.

I am running Snow Leopard.
Same exact issue here with my Atlona AiR3. Installed Displaylink drivers, restart, plug in USB adapter and get an immediate crash. Atlona support confirms issue is with Displaylink driver not supporting 10.6.6. All they could do is recommend a roll back to 10.6.5 (yeah right). No ETA for working drivers. Pretty bummed.
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Old 02-08-2011, 04:38 PM   #20
dcoulson
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Quote:
Originally Posted by jakebryant View Post
Same exact issue here with my Atlona AiR3. Installed Displaylink drivers, restart, plug in USB adapter and get an immediate crash. Atlona support confirms issue is with Displaylink driver not supporting 10.6.6. All they could do is recommend a roll back to 10.6.5 (yeah right). No ETA for working drivers. Pretty bummed.
Can you post the OS X crash dump in a new thread? Are you using the 1.6b3 drivers for your DisplayLink device?

Someone else had an issue with a Warpia device, but it was the Warpia driver causing it to crash, not the DisplayLink stuff.
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