How to delete branch "DisplayLink" in registry?

Sammy · 11-28-2015, 06:10 PM

I cannot delete the branch "DisplayLink" in the registry.
Error pops up: "Access denied".
Also for all sub items in the branch. Have difficulties to
install the software because of an access denied error
message and tried now to deinstall the software completely
to be prepared for a new installation.
Have also set the service DisplayLinkManager to manual
and rebooted the machine so that this service is not running.
No success.
I would like to deinstall the DisplayLink software.
Please can anybody help. That would be great.

Regards from Germany
Sam

AlbanRampon · 11-30-2015, 03:06 PM

Hi Sam,

Have you tried the End User Cleaner?

If you do by hand, you'd need to check nothing is currently running and might need to steal ownership of the key which is a bit more work.

Kind regards,
Alban

Sammy · 11-30-2015, 07:28 PM

Quote:

Have you tried the End User Cleaner?

Yes, have tried it now. But the branch was not deleted.

Quote:

you'd need to check nothing is currently running and might need to steal ownership of the key

How to do this? Have tried to reinstall the driver. But there is a non accessable key (see screenshot)...

AlbanRampon · 12-01-2015, 07:26 AM

If you reinstalled the driver, maybe the service is running.
Unfortunately, my German is too rusty to understand the message.

Here is an article on getting key ownership: Take ownership of a registry key

Sammy · 12-01-2015, 09:09 AM

Oh sorry - the translation is:

"Value Activity cannot write in key \Software\DisplayLink\Products
\DefaultProduct\OnNewDevice.
Please check if you have sufficent access rights for this key or
contact your support personnel."

I will try your tip "getting ownership". It seems that this is the problem...

11-28-2015, 06:10 PM	#1
Sammy Junior Member Join Date: Nov 2015 Posts: 4	How to delete branch "DisplayLink" in registry? I cannot delete the branch "DisplayLink" in the registry. Error pops up: "Access denied". Also for all sub items in the branch. Have difficulties to install the software because of an access denied error message and tried now to deinstall the software completely to be prepared for a new installation. Have also set the service DisplayLinkManager to manual and rebooted the machine so that this service is not running. No success. I would like to deinstall the DisplayLink software. Please can anybody help. That would be great. Regards from Germany Sam

11-30-2015, 03:06 PM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hi Sam, Have you tried the End User Cleaner? If you do by hand, you'd need to check nothing is currently running and might need to steal ownership of the key which is a bit more work. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

12-01-2015, 07:26 AM	#4
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	If you reinstalled the driver, maybe the service is running. Unfortunately, my German is too rusty to understand the message. Here is an article on getting key ownership: Take ownership of a registry key __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

12-01-2015, 09:09 AM	#5
Sammy Junior Member Join Date: Nov 2015 Posts: 4	Oh sorry - the translation is: "Value Activity cannot write in key \Software\DisplayLink\Products \DefaultProduct\OnNewDevice. Please check if you have sufficent access rights for this key or contact your support personnel." I will try your tip "getting ownership". It seems that this is the problem...