07-11-2017, 03:07 PM | #1 |
Junior Member
Join Date: Jun 2013
Posts: 4
|
No monitors/video Windows 10 Creators Update
I have 2 HP HSTNN-S01X dock devices with DisplayLink built in. I previously had them hooked up to an Apple iMac 21.5" Core i3 Mid-2010 and they worked fine for years under MacOS X and Windows 10 1511.
I have replaced the iMac with a Dell OptiPlex 390 SFF Core i5 2400 running Windows 10 Creators Update build 15063. Now neither HP DisplayLink device can detect a monitor (connected via DVI). The USB drivers appear to have installed with no issues and the DisplayLink driver installer seems to believe everything installed correctly, but the monitors remain in power save mode and do not show up in Windows Display Settings. |
07-11-2017, 04:48 PM | #2 |
Super Moderator
Join Date: Jan 2015
Posts: 416
|
According to the information here, your model dock is not supported on Windows 10 Anniversary/Creators Update -> http://support.displaylink.com/knowl...-windows-10-an
|
07-11-2017, 07:20 PM | #3 |
Junior Member
Join Date: Jun 2013
Posts: 4
|
Ah, thanks, that could very well explain it. Bummer. Guess I need new ones.
|
07-11-2017, 11:55 PM | #4 |
Junior Member
Join Date: Jul 2017
Location: Czech republic
Posts: 2
|
Is there really not any solution to this? Any other usb drivers, anniversary update rollback or anything? There must be something what to do about it. I just spend whole two days debugging why iam not getting any monitors visible and its because Microsoft blocks it... What about that maybe hundreds of people who cannot use displaylink anymore (not anyone apparently) on W10?
I have InFocus in1102. When iam reading that Microsoft banned switching mass storage and video, is it possible to desolder flash/storage chip so its only main chip recognized? Or there's somewhere code that will just act like it nothing happend? Thank you, sorry if i there's any misspelling. |
07-12-2017, 06:38 AM | #5 |
Junior Member
Join Date: Jun 2013
Posts: 4
|
I had the same thought. Couldn't there be a firmware update that forces the device into video-device mode from the start? At least on the HP HSTNN-S01X devices, I have absolutely no use for mass storage mode.
I did try installing older DisplayLink drivers using compatibility mode, but it failed to install. |
07-12-2017, 12:02 PM | #6 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
|
Hello,
Unlike more recent generations, these products aren't firmware updated in the field. Removing chips from the PCB won't change how the product was programmed to start. It would need to go to the manufacturing location of whoever made the product, then new firmware configuration programmed with specialist software, after its been designed all that for a product designed ~10 years ago so probably not being manufactured anymore. The HP HSTNN-S01X is more than 10 years old. It's difficult to blame someone for not having predicted what Windows would become 10 years later. Windows 10, its strategy and features wasn't know at the time when Windows XP was king. Kind regards, Alban
__________________
Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
Thread Tools | Search this Thread |
Display Modes | |
|
|