07-14-2017, 10:32 AM | #1 |
Junior Member
Join Date: Jul 2017
Posts: 1
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D1000 - power indicator Amber
Hi,
I need your help for a issue I have bought some months ago a DisplayLink D1000 it was working fine until today. D1000 now has the led indicator in Amber color. In the manual I see that it is in standby mode but I cannot "wake up" it in the back side the display port(vga-hdmi-dp) and usb port don't work. in the front side there are two USB ports and they work (I try to connec the mobile phone and it is charging so the electricity power works) have you any idea? thanks for your help Regards Davide |
07-17-2017, 11:27 AM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello Davide,
As you can't access the back USB ports on your Dell D1000, this suggests an issue with the internal USB hub. I suggest you contact Dell for hardware support on their hardware. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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