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Old 06-27-2013, 09:58 PM   #1
Alzero
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Default Issues after installing latest Windows 8.1 preview updates

I just updated the latest upgrades to the windows 8.1 preview and it has knocked out my display link box. 8.1 reports that it cannot get a valid address from the unit. My second external is dark.

Any ideas or help for this?

Last edited by JamesH; 06-27-2013 at 10:07 PM.
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Old 06-27-2013, 10:08 PM   #2
JamesH
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Hi,

Please attach the debug logs as described here:
http://www.displaylink.org/forum/showthread.php?t=896

Are you able to list the updates that were applied?
This would be a great help.

Thanks,
James
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Old 06-28-2013, 01:04 AM   #3
Alzero
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Default List from last update to first - at least thats how it shows in Update History

The second one in the list failed and I am going to try it again now.

************************************************** ************

Update for Windows 8.1 Preview for x64-based Systems (KB2863721)

Installation date: ‎6/‎27/‎2013 1:03 PM

Installation status: Succeeded

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2863721

Help and Support:
http://support.microsoft.com
************************************************** **********

System Hardware Update - ‎6/‎11/‎2013

Installation date: ‎6/‎27/‎2013 1:03 PM

Installation status: Failed

Error details: Code 80070057

Update type: Important

These updates are released by PC manufacturers to help improve the stability and performance of PC hardware.

************************************************** ************

Update for Windows 8.1 Preview for x64-based Systems (KB2863723)

Installation date: ‎6/‎27/‎2013 1:03 PM

Installation status: Succeeded

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2863723

Help and Support:
http://support.microsoft.com

************************************************** *************

Update for Windows 8.1 Preview for x64-based Systems (KB2863204)

Installation date: ‎6/‎27/‎2013 1:03 PM

Installation status: Succeeded

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2863204

Help and Support:
http://support.microsoft.com

************************************************** *************

Update for Windows 8.1 Preview for x64-based Systems (KB2863846)

Installation date: ‎6/‎27/‎2013 1:02 PM

Installation status: Succeeded

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2863846

Help and Support:
http://support.microsoft.com

************************************************** *************

Update for Windows 8.1 Preview for x64-based Systems (KB2863312)

Installation date: ‎6/‎27/‎2013 7:29 AM

Installation status: Succeeded

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2863312

Help and Support:
http://support.microsoft.com
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Old 06-28-2013, 10:50 AM   #4
mlukaszek
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Default

Quote:
Originally Posted by Alzero View Post
I just updated the latest upgrades to the windows 8.1 preview and it has knocked out my display link box.
Are you using the Windows 8.1 preview build attached to the top sticky thread in the forum? That's the only DisplayLink (preview) release which is expected to support 8.1. If you do use it already, please attach logs as James already suggested.

Thanks,
Michal
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