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Old 12-18-2012, 07:19 PM   #1
SteveAthanas
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Unhappy DisplayLink + Chrome + Flash = No work

So, I think I have a simple problem statement, but I've Googled it, and I can't find any answers.

I have the following DisplayLink hardware:

HIS MultiView + Sound (USB 3.0)
HIS MultiView II
Sabrent ViewPlex USB 2.0 Display Adapter

Device Manger reports the following:

DisplayLink Display Adapter (4301)
DL-195 Adapter
USB 3.0 to HDMI Adapter
WS Tech USB-DVI

I am running DisplayLink 7.0M3, and asking for an update says I have the lastest version.

I'm also running Chrome 23.0.1271.97 m. I am only running the Flash that comes with Chrome, not the standalone Flash player.

I should mention that the problem below happened with only the Sabrent ViewPlex adapter attached, but now seems to happen regardless of which DisplayLink adapter is attached. I can say for absolute certain (as I've reformatted my laptop several times in order to test) that this problem is repeatable, and only happens once the DisplayLink software is installed.

The basic problem is that once I install DisplayLink, I can no longer use Flash in Chrome, which is the web browser I use all day long. If I visit a website with any Flash at all in it, the page crashes and I get a "Adobe Flash has stopped responding" message in Chrome.

If I install Flash standalone, I can then use Flash in IE, but seriously... it's IE. It has no effect on Chrome's stability, even if I disable the internal Chrome flash implementation. So, bottom line is that Chrome and Flash work great. If I disable flash in Chrome, then Chrome and DisplayLink work great, but I can't get all three to work, and I'm about to lose my mind.

Any ideas? Anything at all?

Happy to provide more information.
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Old 12-18-2012, 11:30 PM   #2
bernie
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Default Adobe standalone installer

Hi Steve,

If you uninstall "Adobe Shockwave", does that help?

If not , uninstall "Adobe Flash"
(leaving only Chrome's built-in Flash player installed on system)

Does that help?

Bernie
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Old 12-19-2012, 12:33 AM   #3
SteveAthanas
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Default

I've actually already done exactly that.

In fact, I formatted this PC multiple times. The only thing on it is Chrome's built-in Flash.

The system has on it right now: Windows 7 64-bit, DisplayLink, Chrome. That's it.

The discussion about Flash and IE is from a previous install of the OS.

I went down the "remove Flash" road before, but it got me nowhere. It's definitely some sort of interoperability issue between Chrome and DisplayLink.

Thanks for trying.
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Old 12-19-2012, 07:03 PM   #4
bernie
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Default solution

I have the same issue on my laptop. I've been trying to find a solution on the 7.x series, but unfortunately haven't found one.

Uninstalling 7.x and installing the earlier DisplayLink driver version 6.3 M1 solves the issue for me.

But obviously that's not great long-term as there are other reasons to try to stay on the latest drivers (e.g. essential for Windows 8).
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Old 12-19-2012, 07:08 PM   #5
SteveAthanas
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Well I feel a little better that I'm not alone.

Two questions, then:

1. Is support aware of this? If not, how do we get them involved? If so, can they comment?

2. Where do I get the older drivers? I'm not interested in Windows 8, so that may be a short-term option...
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Old 12-19-2012, 07:37 PM   #6
bernie
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Default 6.3 m1

DisplayLink's older drivers are available here:
http://displaylink.com/support/downloads.php

6.3 M1 is at the top of the "Previous Releases" list.

Let me know if it doesn't work for you. I've also raised it with DisplayLink support outside of this forum, but it doesn't seem to happen on every system. It's probably GPU/Driver/OS related.

Here's my details where I'm seeing Flash hang/crash consistently with Chrome (taken from System_Details.txt of the DisplayLink Support Tool output):

Computer: Hewlett-Packard - HP Pavilion dv5 Notebook PC CNU03627M7
OS: Microsoft Windows 7 Home Premium (x64-based PC), Service Pack 1, English
Graphics: Intel(R) HD Graphics (Intel Corporation)
Graphics Driver: 8.15.10.2189 Dated 2010/07/28
Desktop Mode: Aero
DisplayLink Core Software (7.0.43526.0) on 2012/12/17 Status is Installed

And from chrome://plugins/ in chrome, I only have the built in Flash plugin enabled:

Adobe Flash Player - Version: 11.5.31.5
Shockwave Flash 11.5 r31
Name: Shockwave Flash
Description: Shockwave Flash 11.5 r31
Version: 11.5.31.5
Location: C:\Program Files (x86)\Google\Chrome\Application\23.0.1271.97\Peppe rFlash\pepflashplayer.dll
Type: PPAPI (out-of-process)
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Old 02-27-2013, 09:04 PM   #7
Nate
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Default Chrome Can't open ANY page??

I am have a odd issue. With latest version of DisplayLink I cant open any pages in Chrome?

It just sits there. If I uninstall DisplayLink everything works. What am I missing???

Last edited by Nate; 02-27-2013 at 10:07 PM.
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