03-27-2014, 08:24 AM | #1 |
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Join Date: Mar 2014
Posts: 6
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Device lost and not found (Win 7 x64)
Hello! When i buy usb display adapter (USB 3.0 Display Adapter WS-UG35H5) everything works perfect, but one day this device lost from connected devices. I try to reinstall software but that don`t help me, and i make format disk and reinstall Windows, and install latest USB 3.0 drivers, and latest video card drivers.
After that, i connect device, but automaticly installed driver only for "unknown device" In my videocard connected 2 monitors - probably this information will help you. After that i install DisplayLink software 7.5M1, and reboot my computer. Then when i turn on TV and connect device, windows install driver for "unknown device", but when i first connect device, and after that immediatly turn on TV windows install all drivers and displaylink works. Probably my TV has a little time for searching signal from HDMI, and when displaylink start connecting, my TV stopped searching signal and give me a message "no signal" Three days all works, but today my DisplayLink device lost again and all above combinations with TV and device not help - windows each time install drivers only for "unknown device" (i attach a printscreen) When i connect only device (without connecting HDMI cable from TV to him) windows don`t doing anything. Please help me fix this issue P.S. - I can`t send this text using "Ask a Question" because all browsers give me a message "500 There is a problem with request 4" |
03-27-2014, 09:36 AM | #2 |
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Join Date: Mar 2014
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Now i`m try disconnect my second monitor, and connect it to displaylink device. Nothing gonna happen.
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03-29-2014, 09:35 AM | #3 |
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Join Date: Mar 2014
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Today when i working in NukeX (high CPU, GPU and HDD using program) i`m try to disconnect USB 3.0 cable from device and reconnect it. After that drivers install correctly and my third monitor is connected, but after reboot windows device lost again.
I open NukeX, and reconnect device again, and everything works again. |
03-30-2014, 10:55 PM | #4 |
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Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you try the latest USB 3.0 host controller driver (v119)? http://www.station-drivers.com/index...B-3.0/Drivers/ Thanks, James |
04-10-2014, 09:14 AM | #5 |
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Join Date: Mar 2014
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Hello, sorry for long responce.
Now i`m download driver from this link and install it. After reboot my PC i connected device and nothing happen. But, when i turned on my TV DisplayLink start working. After that i`m turned off TV, waited 1 minute and turned TV on again. After that my system found a unknown USB device, and DisplayLink don`t work. After that i`m disconnected device and connected again. DisplayLink icon was shown in "devices and printers" for a couple seconds, and lost again. When i turned on TV system again show unknown USB device. But after that i disconnected device (without turn off TV) and connected device again, and DisplayLink starts working. After that i reboot my PC and turn TV on, and nothing happens (no DisplayLink and no unknown USB device) But when i`m disconnected device and connected again (without turn off TV) DispalyLink starts working again. |
05-05-2014, 08:50 AM | #6 |
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Please, help )
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05-29-2014, 03:53 PM | #7 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
This kind of issue can be USB port related. Can you try a different port on your PC? Thanks, James |
06-16-2014, 03:40 PM | #8 |
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