Dock 410 - not recoginzed in windows

John Winkel · 11-08-2016, 09:55 PM

Received this item a week ago, tried installing on three different window 10 laptops. The dock when plugged in does NOT appear in the devices window. The mouse, keyboard, and Ethernet does work when connected, but no monitor displays. When called into support, they said that this device is so new they have no support documentation for it. Tried installing the latest display link and dock drivers with no luck as well

Help!

11-08-2016, 09:55 PM	#1
John Winkel Junior Member Join Date: Nov 2016 Posts: 2	Dock 410 - not recoginzed in windows Received this item a week ago, tried installing on three different window 10 laptops. The dock when plugged in does NOT appear in the devices window. The mouse, keyboard, and Ethernet does work when connected, but no monitor displays. When called into support, they said that this device is so new they have no support documentation for it. Tried installing the latest display link and dock drivers with no luck as well Help!