Error during installation

[bDuhaze]

Hello,
On windows 7 X64 french, after updating my drivers (OEM) + using the cleaning displaylink tool, during installation, I still have the message : "une opération d'entrée/sortie avec chevauchement est en cours d'exécution".

After validation, another window appear and the install stop after progress barre nearly at 90%.

Microsoft Fixit for install do not find error.

I have read all what I can on your forum et Faq but did find answer.
Product : i-tec USB 3.0 Dual Docking Station HDMI DVI Full HD+ 2048x1152 + USB Charging Port Gigabit Ethernet, Notebook Ultrabook Tablet
P/N: U3HDMIDVIDOCK
EAN: 8595611700620
In advance, thank you for you help.

I am attaching the file created by the support tool from displaylink

Best regards
Bruno

[JamesH]

Hi,

Can you:
1. Uninstall the DisplayLink software
2. Download and run this tool:
http://www.displaylink.com/support/ticket.php?id=297
3. Install the latest DisplayLink software: http://www.displaylink.com/support/downloads.php
4. Connect your monitor to your dock
5. Connect the dock to your PC

Thanks,
James

[bDuhaze]

Hello,
Thank you very much for your answer.
Unfortunatly the install process always stop after 90%
I have decided to reinstall my laptop next week.
I hope that this will solve my problem (in any case, my laptop will be faster after three years of windowsupdate ;-)
Thanks again for you time
Best regards
Bruno