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Old 08-30-2015, 08:15 PM   #1
jacquie12
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Join Date: Aug 2015
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Default connecting iMac to TV

I am trying to connect my iMac to my TV. The software is showing as installed correctly and I've connected HDMI (TV) to the USB port (iMac) through the Display Link device. I am getting a black screen on the TV. How do I get my computer screen on the TV?
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Old 09-01-2015, 06:00 PM   #2
Carlo
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Join Date: Feb 2009
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Default

Quote:
Originally Posted by jacquie12 View Post
I am trying to connect my iMac to my TV. The software is showing as installed correctly and I've connected HDMI (TV) to the USB port (iMac) through the Display Link device. I am getting a black screen on the TV. How do I get my computer screen on the TV?
Hi Jacquie,

Do you see the extra screen in System Preferences -> Displays -> Arrangement?
If not please collect the logs, the log tool is at http://www.displaylink.com/support/ticket.php?id=269
You can attach the logs here or send them through http://www.displaylink.com/support/ask_question.php

If it's listed, in the Display pane you can gather all display settings to the main screen. Please check which resolution is set for the TV and if the TV name is correctly reported.

Best regards,
Carlo
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