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#1 |
Junior Member
Join Date: Aug 2013
Posts: 6
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Hello,
I'm experiencing and issue with the 8.1 RC driver and my surface pro. about 3 - 4 times a day my Bluetooth mouse will stop working. After about a minute, the surface will blue screen. This only happens when I have my usb dock attached to the surface. If the dock isn't connected, then everything works fine. I've attached the diagnostic logs for review. Last edited by JamesH; 10-19-2013 at 09:27 PM. |
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#2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
So if the blue-tooth receiver is connected to the Surface you don't get this issue? Suggestions: I note you have an older Renesas USB 3.0 host controller driver installed? Is this intentional? I'd remove it if you don't need it. Install the latest BIOS for your Surface: http://www.microsoft.com/en-gb/downl....aspx?id=38826 Let me know how you get on. Thanks, James |
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#3 |
Junior Member
Join Date: Aug 2013
Posts: 6
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Thanks for getting back with me. I actually did one step better. I completely reimaged my surface. Installed the latest firmware from windows update. I'm still experiencing the issue.
also, I don't have a Bluetooth receiver. I'm using a wedge mouse and the built in Bluetooth on the surface pro. I've attached the most recent support info. |
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#4 |
Junior Member
Join Date: Aug 2013
Posts: 6
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Im also having an issue with some metro apps. I have a couple apps that worked fine before installing the driver, however, all I get is the splash screen after installing the RC drivers.
The applications are: Yammer, and Cnet. |
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#5 |
Junior Member
Join Date: Aug 2013
Posts: 6
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Any update on this issue?
My Bluetooth is still locking up several times a day. I've tried multiple Thinkpad usb 3.0 docks and the latest driver. John |
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#6 |
Junior Member
Join Date: Aug 2013
Posts: 6
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Hello. Still experiencing this issue. Also experiencing this on windows 8.1 rtm. Any updates?
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#7 |
Junior Member
Join Date: Aug 2013
Posts: 6
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FYI - It seems that the Surface firmware update released on 10/5/13 resolved my issue.
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