No Display

trotunda · 07-22-2011, 01:03 AM

I have no display at all out of the UV+ with the 1.7b2 driver on Lion.

trotunda · 07-22-2011, 01:23 AM

I noticed a lot of stuttering with the mouse, etc, until I removed the driver.

trotunda · 07-22-2011, 02:02 AM

7/21/11 8:59:30.000 PM kernel: 0 0 AppleUSBCDC: start - initDevice failed

I wonder if that might indicate a problem.

This is a new out of box about 2 hours ago, so I would find it hard to believe that it has failed.

ChristianP · 07-22-2011, 10:47 AM

Quote:

Originally Posted by trotunda

7/21/11 8:59:30.000 PM kernel: 0 0 AppleUSBCDC: start - initDevice failed

I wonder if that might indicate a problem.

This is a new out of box about 2 hours ago, so I would find it hard to believe that it has failed.

The AppleUSBCDC is the Apple extension for USB communication device, so it shouldn't be related to the DisplayLink card. Are you using any USB network adapter?

Looking at your debug information, it seems that the driver is unable to communicate with the USB device. We are still investigating the issue.
Could you please plug-in the DisplayLink card, run the USB Prober (Developer/Applications/Utilities), select the Port Status tab, press Save Output and post the resulting file? Thanks

trotunda · 07-23-2011, 05:20 PM

See attached zip for log files and read on for more info. I got it working once for about 30 seconds but then it stopped. That was with nothing else plugged into the Mac except power and the UV+. My latest config follows.

My config:
MacBook Pro
8MB RAM
Mini DisplayPort to Dual-Link DVI Adapter
Mac USB Keyboard plugged into Macbook USB port 1
Logitec M705 wireless mouse plugged into keyboard.
Airport off
1G Ethernet active
UV+19 plugged into Macbook USB port 2

With the above config, a cold restart without the UV+ plugged in. After the system normalizes, I plug the UV+ in and get no display except for a flicker when I mouse over to it and the kernel.log showing the following:

Jul 23 12:02:20 tramac kernel[0]: AppleBCM5701Ethernet: 0 1 BCM5701Enet::replaceOrCopyPacket worked after N tries
Jul 23 12:02:41 tramac kernel[0]: IOSurface: buffer allocation size is zero
Jul 23 12:03:11: --- last message repeated 2 times ---
Jul 23 12:03:30 tramac kernel[0]: 0 0 AppleUSBCDC: start - initDevice failed
Jul 23 12:03:39 tramac kernel[0]: USBF: 153.410 [0xffffff80144a9400] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 4 of Hub at 0xfa100000)
Jul 23 12:03:40 tramac kernel[0]: USBF: 154.152 [0xffffff80144a9400] The IOUSBFamily has successfully enumerated the device.
Jul 23 12:03:40 tramac kernel[0]: 0 0 AppleUSBCDC: start - initDevice failed
Jul 23 12:04:11: --- last message repeated 2 times ---
Jul 23 12:04:11 tramac kernel[0]: IOHIDSystem cursor update overdue. Resending.
Jul 23 12:04:12 tramac kernel[0]: 0 0 AppleUSBCDC: start - initDevice failed
Jul 23 12:04:15: --- last message repeated 3 times ---
Jul 23 12:04:15 tramac kernel[0]: IOHIDSystem cursor update overdue. Resending.
Jul 23 12:04:17 tramac kernel[0]: 0 0 AppleUSBCDC: start - initDevice failed
Jul 23 12:04:43: --- last message repeated 16 times ---
Jul 23 12:04:43 tramac kernel[0]: IOHIDSystem cursor update overdue. Resending.
Jul 23 12:04:45: --- last message repeated 1 time ---
Jul 23 12:04:45 tramac kernel[0]: 0 0 AppleUSBCDC: start - initDevice failed
Jul 23 12:05:15: --- last message repeated 2 times ---

trotunda · 07-23-2011, 07:37 PM

I got this thing to work.....until I mouse over to it then it goes dark. I set the res at 800x600 and set the freq to 72. The display lights up but then when I mouse over to it things go dark. Attached are the logs.

thebidgog123 · 07-26-2011, 06:44 PM

Quote:

Originally Posted by trotunda

7/21/11 8:59:30.000 PM kernel: 0 0 AppleUSBCDC: start - initDevice failed

In the same boat. Macbook Pro 13 -2010 version

trotunda · 07-26-2011, 11:38 PM

So what's the deal guys? I paid lots of $$ for this thing, it don't work and you all have had two business days to update this post. What's up with that? I would gladly accept this level of service if it was free, but it wasn't.

I would like a fix today, not that I expect one, but at least some sort of reply would be nice.

Tim

trotunda · 07-28-2011, 03:58 PM

Can you all answer a simple quick question? When can we expect beta 3?

trotunda · 07-29-2011, 12:39 PM

I got an email from support. They said they would take the additional info and get back to me in 3 business days. It's something at least.

07-22-2011, 01:23 AM	#2
trotunda Junior Member Join Date: Jul 2011 Posts: 17	More info I noticed a lot of stuttering with the mouse, etc, until I removed the driver.

07-22-2011, 02:02 AM	#3
trotunda Junior Member Join Date: Jul 2011 Posts: 17	Evan more info 7/21/11 8:59:30.000 PM kernel: 0 0 AppleUSBCDC: start - initDevice failed I wonder if that might indicate a problem. This is a new out of box about 2 hours ago, so I would find it hard to believe that it has failed.

07-26-2011, 11:38 PM	#8
trotunda Junior Member Join Date: Jul 2011 Posts: 17	What's the deal So what's the deal guys? I paid lots of $$ for this thing, it don't work and you all have had two business days to update this post. What's up with that? I would gladly accept this level of service if it was free, but it wasn't. I would like a fix today, not that I expect one, but at least some sort of reply would be nice. Tim

07-28-2011, 03:58 PM	#9
trotunda Junior Member Join Date: Jul 2011 Posts: 17	Beta 3 Can you all answer a simple quick question? When can we expect beta 3?

07-29-2011, 12:39 PM	#10
trotunda Junior Member Join Date: Jul 2011 Posts: 17	Contact I got an email from support. They said they would take the additional info and get back to me in 3 business days. It's something at least.