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Old 10-24-2012, 08:24 AM   #1
ftrydal
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Join Date: Oct 2012
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Default Problems with Windows 8 lastest update

Hi,

My ASUS VW223 has become useless after the last update on Windows 8.
I then found the "DisplayLink Support Tool" which I hoped would pinpoint the problem, but this also fails to run.



Have anybody here experienced the same problem and/or know how to solve it?

Regards,
Frode
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Old 10-25-2012, 11:25 AM   #2
Wim
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I suspect that there some system information that the installer or the debug tool tries to read about your system that is not available. We're trying to work out from the error message, which particular system detail cannot be read.

Wim
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Old 10-25-2012, 11:42 AM   #3
ftrydal
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The error message appears when pressing either button and is displayed immediately after clicking it.
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Old 11-05-2012, 01:19 PM   #4
Wim
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I've just PMed you a link to a debug version of this tool, which will give us a better error message to understand where it is crashing.

Can you run this and let us know the new error message?

Thanks

Wim
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