No new hardware recognized, icon on computer or TV image

raerae219 · 06-23-2012, 09:23 PM

I have installed all drivers successfully but never saw new hardware recognized or an icon in the bottom right of the screen. The extended desktop never appeared on my television. I am not sure what the next step is. I have checked that the DirectLink program is installed correctly and is currently running.

I am working on a Lenovo x201 tablet with an imation A/V Extender on my TV (HDMI connection).

I do have the option to start a projector and can go into clone or extended mode. This mode is seen on my monitor but not on my television.

Wim · 06-25-2012, 09:44 AM

Sounds like the device is not detected on the USB bus. Please follow this article to debug this:

http://www.displaylink.com/support/ticket.php?id=323

Note: for checking the connection, you will need to check that the Wireless USB drivers are correctly installed and operating.

Wim

06-23-2012, 09:23 PM	#1
raerae219 Junior Member Join Date: Jun 2012 Posts: 2	No new hardware recognized, icon on computer or TV image I have installed all drivers successfully but never saw new hardware recognized or an icon in the bottom right of the screen. The extended desktop never appeared on my television. I am not sure what the next step is. I have checked that the DirectLink program is installed correctly and is currently running. I am working on a Lenovo x201 tablet with an imation A/V Extender on my TV (HDMI connection). I do have the option to start a projector and can go into clone or extended mode. This mode is seen on my monitor but not on my television.

06-25-2012, 09:44 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Sounds like the device is not detected on the USB bus. Please follow this article to debug this: http://www.displaylink.com/support/ticket.php?id=323 Note: for checking the connection, you will need to check that the Wireless USB drivers are correctly installed and operating. Wim