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Old 10-10-2011, 11:24 PM   #1
Darrin
Junior Member
 
Join Date: Oct 2011
Posts: 1
Default Excel and Word 2011 crash, Firefox and Fontbook force logout

Hello Everyone,

Trying to use the 1.7 beta 4 driver on late 2011 MBAs 11" and 13" with Kensington SD300v docking stations. Dock and desktop moved to external display. Fully patched OS and Apps.

Variable: Thursby ADmitMac 6.0 is installed on the machines which exhibit problems. Machines without Thursby work fine.

Problem: Excel and Word template chooser splash screens cause Word and Excel to crash. Workaround: Disabling template chooser screen allows user to launch Word/Excel documents.

Problem: Launching Firefox, Font Book and a couple other apps causes my account to ___immediately___ log out.




Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2011-10-10 21:51:56 +0000
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 14.1.3.110805
Crashed Module Name: CoreImage
Crashed Module Version: 1.0.1
Crashed Module Offset: 0x00035b07
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.1.3.110805
Blame Module Offset: 0x004fa555
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 3




Operating System Information
Operating System: Mac OS X 10.7.1 (Build 11B2118)
CPU: Intel Core Duo, Number: 4, Speed: 1600 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1071
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440
Screen: 1366 x 768, depth = 32, ltbr = -1366, 0, 768, 0

Microsoft Application Information:
Error Reporting UUID: 8C5112F8-88A5-4DC6-B835-FABC76C5C74E
Time from launch: 0 hours, 0 minutes, 6 seconds
Total errors on this client: 3

Last edited by Darrin; 10-10-2011 at 11:30 PM.
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Old 10-13-2011, 12:41 PM   #2
Wim
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Join Date: Feb 2009
Posts: 1,561
Default

Could you check if the same issue occurs with the v10.7.2 update from Apple?

Thanks

Wim
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