Newest displaylink driver

agingnerds · 02-26-2015, 06:28 PM

I hope I am not breaking forum rules by posting this. I work as an IT person at a studio and one of my employees has windows 10 tech preview most recent build and uses a Targus universal 3.0 with power docking station (ACP77USZ ). There was a new driver automatically installed during windows update for displaylink V7.7 M4. Up until this update the display adapter fed 2 lg monitors. The other day the update installed and both monitors are now not being recognized.

What works:
Looks like audio still passes, usb ports still work, Ethernet still works

What doest work:
Only looks like display does not work

Steps I have taken:
Used tool to remove driver
installed driver
plugged in.

Same steps as above tried install old driver

Neither thing seems to work at this point.

Do you have any suggestions or has anyone else experienced this issue?

Kubam · 02-27-2015, 09:49 AM

Hello agingnerds,
thank you for contacting us. I've reproduce the problem internally. We will take a look and let you know.

BR,
Kuba

agingnerds · 03-02-2015, 11:55 PM

Sorry about the double post. You can close this one unless there is useful information in it. I saw two responses on the other one so I will just keep my eye on that one.

Ricky

02-26-2015, 06:28 PM	#1
agingnerds Junior Member Join Date: Feb 2015 Posts: 6	Newest displaylink driver I hope I am not breaking forum rules by posting this. I work as an IT person at a studio and one of my employees has windows 10 tech preview most recent build and uses a Targus universal 3.0 with power docking station (ACP77USZ ). There was a new driver automatically installed during windows update for displaylink V7.7 M4. Up until this update the display adapter fed 2 lg monitors. The other day the update installed and both monitors are now not being recognized. What works: Looks like audio still passes, usb ports still work, Ethernet still works What doest work: Only looks like display does not work Steps I have taken: Used tool to remove driver installed driver plugged in. Same steps as above tried install old driver Neither thing seems to work at this point. Do you have any suggestions or has anyone else experienced this issue?

03-02-2015, 11:55 PM	#3
agingnerds Junior Member Join Date: Feb 2015 Posts: 6	Double post Sorry about the double post. You can close this one unless there is useful information in it. I saw two responses on the other one so I will just keep my eye on that one. Ricky

02-27-2015, 09:49 AM	#2
Kubam Member Join Date: Feb 2015 Posts: 51	Hello agingnerds, thank you for contacting us. I've reproduce the problem internally. We will take a look and let you know. BR, Kuba