|
05-26-2017, 10:32 AM
|
#1 |
|
Junior Member
Join Date: May 2017
Posts: 1
|
USB Port Flap Issue
Hi All,
We are experiencing a strange issue with some of our Displaylink devices repeatedly connecting and disconnecting from the display. I have worked through the advice in this atrticle: http://support.displaylink.com/knowl...from-repeatedl Without success  Attached are the logs, any advice would be most welcome as this issue is affecting hundreds of users. Thank you! |
|
|
|
06-16-2017, 11:27 AM
|
#2 |
|
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
|
Hello Ed,
Unfortunately these logs don't include some crucial files called DisplayLinkManager and firmware. If the issue is persistent and you haven't already created a support ticket, would you please be able to gather these again? Kind regards, Alban
__________________
Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
|
|
|
 |
| Thread Tools | Search this Thread |
| Display Modes | |
|
|
Linear Mode
