UGA-2K-A Adapter

mystro · 08-23-2011, 10:40 PM

Hello,

I've been using the Display Link USB adapter for quite a while.
Previously I bought the MonoPrice USB 2.0 Graphics Adapter (this one:
http://www.monoprice.com/products/pr...seq=1&format=2),

but now I've decided to also purchase the Plugable UGA-2K-A adapter.

After upgrading to Lion, the MonoPrice adapter continued to work with
the 1.7b3 driver, but I can't get the UGA-2K-A adapter to work from
Plugable.

I've generated a debug log using your debug tool on the website, but I don't want to upload it here. Is there somewhere I can email it to?

Thanks for your help

bz101 · 08-24-2011, 10:07 AM

I have that model and it works for me on a new Macbook Pro 15" using 10.7.1 and 1.7b3.

Maybe it's the device. Can you try a different computer?

ChristianP · 08-25-2011, 02:42 PM

Quote:

Originally Posted by mystro

Hello,

I've been using the Display Link USB adapter for quite a while.
Previously I bought the MonoPrice USB 2.0 Graphics Adapter (this one:
http://www.monoprice.com/products/pr...seq=1&format=2),

but now I've decided to also purchase the Plugable UGA-2K-A adapter.

After upgrading to Lion, the MonoPrice adapter continued to work with
the 1.7b3 driver, but I can't get the UGA-2K-A adapter to work from
Plugable.

I've generated a debug log using your debug tool on the website, but I don't want to upload it here. Is there somewhere I can email it to?

Thanks for your help

You could use the form here http://www.displaylink.com/support/ask_question.php to upload your logs. Thanks

bernie · 09-22-2011, 10:42 PM

If there's e a problem with any Plugable product, email us anytime at support@plugable.com and we'll get you up and running, or get you a refund if we can't. Let us know if a solution wasn't found here!

Parsonsbri · 09-23-2011, 01:24 PM

Quote:

Originally Posted by bernie

If there's e a problem with any Plugable product, email us anytime at support@plugable.com and we'll get you up and running, or get you a refund if we can't. Let us know if a solution wasn't found here!

Bernie, I am receiving my UGA-2k-A today. Is the correct approach to install the beta 4 driver first, then connect the adapter?
(config: macbook air w/Lion).

bernie · 09-27-2011, 06:28 PM

Hi Brian - I think you're already up and running, but just for the record - either order will work, but many like installing software first, so hardware will come right up when it arrives.

Visit support.plugable.com or email support@plugable.com anytime with any questions (as we don't always monitor DisplayLink's forum here). Thanks so much! Bernie

greenkiwi · 09-28-2011, 05:17 AM

Has anyone had luck with the Diamond BVU195 and running it under Lion?

http://www.diamondmm.com/BVU195.php

Thanks
-a

08-23-2011, 10:40 PM	#1
mystro Junior Member Join Date: Aug 2011 Posts: 1	UGA-2K-A Adapter Hello, I've been using the Display Link USB adapter for quite a while. Previously I bought the MonoPrice USB 2.0 Graphics Adapter (this one: http://www.monoprice.com/products/pr...seq=1&format=2), but now I've decided to also purchase the Plugable UGA-2K-A adapter. After upgrading to Lion, the MonoPrice adapter continued to work with the 1.7b3 driver, but I can't get the UGA-2K-A adapter to work from Plugable. I've generated a debug log using your debug tool on the website, but I don't want to upload it here. Is there somewhere I can email it to? Thanks for your help

09-28-2011, 05:17 AM	#7
greenkiwi Junior Member Join Date: Sep 2011 Posts: 19	Diamond BVU195 Has anyone had luck with the Diamond BVU195 and running it under Lion? http://www.diamondmm.com/BVU195.php Thanks -a

08-24-2011, 10:07 AM	#2
bz101 Junior Member Join Date: Jul 2011 Posts: 12	I have that model and it works for me on a new Macbook Pro 15" using 10.7.1 and 1.7b3. Maybe it's the device. Can you try a different computer?

09-22-2011, 10:42 PM	#4
bernie Member Join Date: Jun 2010 Posts: 39	If there's e a problem with any Plugable product, email us anytime at support@plugable.com and we'll get you up and running, or get you a refund if we can't. Let us know if a solution wasn't found here!

09-27-2011, 06:28 PM	#6
bernie Member Join Date: Jun 2010 Posts: 39	Hi Brian - I think you're already up and running, but just for the record - either order will work, but many like installing software first, so hardware will come right up when it arrives. Visit support.plugable.com or email support@plugable.com anytime with any questions (as we don't always monitor DisplayLink's forum here). Thanks so much! Bernie