Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 10-02-2017, 12:53 PM   #1
Pol
Junior Member
 
Join Date: Oct 2017
Posts: 1
Default Windows 10 Creators update + Outlook

Since the latest windows 10 update (creators), we have some problems with outlook:
• Visual bugs (If I move this screen to another screen, the bug is gone)
visual_bug.jpg
• Outlook crash.
crash.jpg
• High CPU
high_load.jpg


Notes:
If I reinstall the same laptop back to Windows 10 anniversary update (1607) => No problem
A fresh installation of Creators update => Problem
I have tried an earlier version of your driver => Problem
Drivers are up to date.
Latest Windows patches installed.
Seems to be PC model specific:
• Dell xps 13 => Problem
• Dell Latitude E5570 => No problem


Hope you can help with this problem?
Pol is offline   Reply With Quote
Old 10-02-2017, 02:45 PM   #2
Wim
Senior Member
 
Join Date: Feb 2009
Posts: 1,561
Default

Hi

I don't think this problem can be directly related to DisplayLink as the pixels are composed by the OS. Could you see if updating the Intel graphics driver on the XPS 13 helps? If not, can you send the log files?

Wim
Wim is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 04:20 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.