Windows 8 Consumer Preview

Wim · 03-02-2012, 10:05 AM

Hi MattJH

I suspect the product you are using is a Kensington Office dock, that has built in auto install?

The auto install on this dock will not be compatible with Windows 8, and auto install is no longer supported by our future software releases. Therefore what is happening is that your dock is connecting and appearing as a mass storage device, ready to install the software, but there is nothing to switch it into "video mode" from mass storage so it starts rendering.

I'm afraid you are probably going to need a new product to support Windows 8.

Wim

03-02-2012, 10:05 AM	#4
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Hi MattJH I suspect the product you are using is a Kensington Office dock, that has built in auto install? The auto install on this dock will not be compatible with Windows 8, and auto install is no longer supported by our future software releases. Therefore what is happening is that your dock is connecting and appearing as a mass storage device, ready to install the software, but there is nothing to switch it into "video mode" from mass storage so it starts rendering. I'm afraid you are probably going to need a new product to support Windows 8. Wim