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Old 04-06-2010, 06:48 PM   #1
mail@till-becker.de
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Join Date: Apr 2010
Posts: 1
Default Windows-Explorer crashes

Since I have installed displayLink, windows-explorer crashes very often, sometimes on showing file-list, somtimes on moving cursor through the list. Windows reports error in dlum64.dll and the following:

Beschreibung
Pfad der fehlerhaften Anwendung: C:\Windows\explorer.exe

Problemsignatur
Problemereignisame: APPCRASH
Anwendungsname: Explorer.EXE
Anwendungsversion: 6.1.7600.16450
Anwendungszeitstempel: 4aebab8d
Fehlermodulname: dlumd64.dll
Fehlermodulversion: 5.2.22617.0
Fehlermodulzeitstempel: 4b1e8157
Ausnahmecode: c0000005
Ausnahmeoffset: 00000000000037a6
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: aec2
Zusatzinformation 2: aec224e8b9673fb78c24e14bd9c4993c
Zusatzinformation 3: 5837
Zusatzinformation 4: 5837b174afa1839279b6b0ff732bd6f9

Weitere Informationen über das Problem
Bucket-ID: 12167601

Same problems have been with old driver-Version too.
Attached Files
File Type: zip Error100406.zip (41.5 KB, 1457 views)
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Old 04-07-2010, 12:50 PM   #2
Wim
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Join Date: Feb 2009
Posts: 1,561
Default

This could be fixed in the final v5.3 release, which should be available next week. Please try the released v5.3 driver when available.

Thanks

Wim
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Old 05-09-2010, 03:55 PM   #3
Mav2000ger
Junior Member
 
Join Date: May 2010
Posts: 7
Thumbs down New driver does not help

Quote:
Originally Posted by Wim View Post
This could be fixed in the final v5.3 release, which should be available next week. Please try the released v5.3 driver when available.

Thanks

Wim
I just uninstalled one version of the driver and tried a video folder. Everything is working fine (Win7 64-Bit). After installing the latest driver version, it's crashing again...

Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Faulting module name: dlumd64.dll, version: 8.5.3.24474, time stamp: 0x4bcc6b14
Exception code: 0xc0000005
Fault offset: 0x0000000000002d1a
Faulting process id: 0x918
Faulting application start time: 0x01caef81c71de570
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\dlumd64.dll
Report Id: afad732f-5b79-11df-bb57-0018f393c26f

Also wrote a mail to you guys some weeks ago...

It's getting really annoying...
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Old 06-13-2010, 03:06 PM   #4
jfordham
Junior Member
 
Join Date: Jun 2010
Posts: 1
Default 5.3 M2 appears to have corrected this problem

I just installed the 5.3 M2 release and it appears to have corrected my crash in explorer when looking at a directory full of media files. I'm running Win7 x64.

This is the crash that went away:

Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aebab8d
Fault Module Name: dlumd64.dll
Fault Module Version: 5.2.23219.0
Fault Module Timestamp: 4b606529
Exception Code: 40000015
Exception Offset: 000000000009540e
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 1ead
Additional Information 2: 1eadc9b5292bc442eb8147405f39b152
Additional Information 3: 4caf
Additional Information 4: 4cafe76523cf8d406b199e2ce178c216
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