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Old 02-21-2017, 08:54 PM   #1
Hans
Junior Member
 
Join Date: Feb 2017
Posts: 1
Default Docking station 3.0 driver issues

Hey DisplayLink.

I bought 2x https://www.anker.com/products/68ANDOCKS-BAto my clients that want to run dual screen from laptop from the docking station.

I installed the driver you have released in http://www.displaylink.com/downloads/windows

Once i plug the usb inside it just keep disconnecting. When i look on device management its not present here.

i followed your guide for the issue:

http://support.displaylink.com/knowl...rticles/544228

still no luck.

I updated every driver from laptop manufacture which is Medion, the direct link to the drivers is: https://www.medion.com/dk/service/st...30021470&gid=1

still no luck.

So i tried running your tool that gather information and hope you can help me in the near future so i can avoid requesting a refund from Amazon.

this is the attached file:



i hope you can help me with this issue asap.
Attached Files
File Type: zip DESKTOP-TRG1B8K_20170221_214248.zip (705.6 KB, 2 views)
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