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Old 09-06-2013, 10:13 AM   #1
GaryH
Junior Member
 
Join Date: Sep 2013
Posts: 1
Default Dell XPS L322X Spyder MLK and Dell Superspeed USB 3.0 dock intermittent fail.

Hi,
I am having multiple issues with Displaylink service falling over and causing no NIC connection (NIC LEDs on), no USBs working and no external DVI display. I am using Windows 7 64 bit with latest USB drivers, system drivers and latest Display Link 7.4 drivers, latest firmware etc.
The issue is sporadic and very intermittent and I have run the Display Link support tool to gather logs.
Can someone guide me through the process of submitting these logs for analysis please?

Many Thanks,

Gary

Edit: Just uploaded log files, if someone could help me please?
Attached Files
File Type: zip 1VFC1Y1_20130905_162246.zip (1,019.0 KB, 1 views)
File Type: zip 3403WW1_20130905_163315.zip (1.31 MB, 0 views)

Last edited by GaryH; 09-06-2013 at 11:51 AM. Reason: Adding Log Files
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Old 09-06-2013, 04:07 PM   #2
JamesH
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Join Date: Jan 2012
Posts: 1,523
Default

Hi,

Can you try upgrading your Intel USB 3.0 host controller to the latest version from https://downloadcenter.intel.com/Det...?DwnldID=21129 ?

Let me know if this helps.

Thanks,
James
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