Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 01-16-2012, 02:27 PM   #1
LHH
Junior Member
 
Join Date: Jan 2012
Posts: 2
Default "No Signal" on second monitor

My previous configuration was dual monitors using DisplayLink for the second monitor with WinXP. I had another (better) desktop with Win7 64 that I switched with the WinXP device. I downloaded the Win7 software, version 6.1M1, from http://www.displaylink.com/support/downloads.php and it successfully installed. I checked the four recommended items from another post and the software shows in the program list, service is "started", Display Link shows under USB Display Adapters and appears to be a valid Hardware ID. The second monitor is "on" so power source works. All the connections appear to be tight (nothing loose).

I would sincerely appreciate any help that someone can give to resolve this issue. I'm not a hardware person so please provide details on how to get information if anything is needed.

Attached is the zipped file from DisplayLink Support Tool

Thanks! LHH
Attached Files
File Type: zip SC440_20120116_084727.zip (281.1 KB, 2 views)

Last edited by LHH; 01-16-2012 at 02:52 PM.
LHH is offline   Reply With Quote
Old 01-16-2012, 03:30 PM   #2
Wim
Senior Member
 
Join Date: Feb 2009
Posts: 1,561
Default

You need to have a primary graphics card driver installed to use DisplayLink on Windows 7, as this is used to do the 3D effects on your USB display. Currently this is shown as:

Graphics: Standard VGA Graphics Adapter ((Standard display types))
Graphics Driver: 6.1.7600.16385 Dated 2006-06-21

If you install the driver for your primary graphics card, you should be good to go!

Wim
Wim is offline   Reply With Quote
Old 01-16-2012, 03:40 PM   #3
LHH
Junior Member
 
Join Date: Jan 2012
Posts: 2
Default

Thank you for your reply. I'm not a hardware person and would very much appreciate steps to identify the graphics card so I know which driver to install. Again, thank you for your quick reply and in advance for help so I can install the needed driver.

Additional info: I looked in devices and also ran dxdiag (looking in display tab). The name is "Standard VGA Graphics Adapter". There's little to no other information on the video card. I looked at Dell specification and it just shows standard graphics. Do you have any thoughts or recommendations on a driver that I could install? Thank you in advance for any information you can share.


LHH

Last edited by LHH; 01-16-2012 at 04:09 PM.
LHH is offline   Reply With Quote
Old 01-17-2012, 12:44 AM   #4
markbad311
Junior Member
 
Join Date: Jan 2012
Posts: 6
Thumbs down

Quote:
Originally Posted by LHH View Post
Thank you for your reply. I'm not a hardware person and would very much appreciate steps to identify the graphics card so I know which driver to install. Again, thank you for your quick reply and in advance for help so I can install the needed driver.
Simply go to your computer manufacturers website and download the drivers for your model. If it is a custom build you should have a disk.

Outside of that, make sure your resolution is set to something ridiculously low like 1200x768 to start off testing functionality.

DisplayLink barely supports good high res monitors.
markbad311 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 04:08 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.