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Old 07-09-2017, 09:32 PM   #11
i2000s
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Quote:
Originally Posted by AlbanRampon View Post
At this stage, I believe we have used enough of your time.
Thank you for the attempts.
Doing nothing is good: we are not changing the audio driver with 8.3 and, as we plan to migrate to the inbox driver, it is compatible.

Should you get an issue later, we can re-discuss it.

Kind regards,
Alban
Hello Alban,

I got the White screen of death again with error "Driver Power State Failure". Attached is the memory dump file. I cannot boot into Ubuntu neither for a similar error message "ACPI power state failure". Let me know if this is related to the DisplayLink problem.

Thanks!
Attached Files
File Type: zip 070917-14921-01.zip (307.2 KB, 6 views)
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Old 07-10-2017, 05:38 PM   #12
Wim
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Hi

I took a look at the BSOD dump and it is caused by dxgkrnl.sys

I think this is coming from the graphics drivers. We can't cause this directly through our graphics drivers now. I would try updating the Intel graphics driver at least, which is available here:

https://downloadcenter.intel.com/pro...D-Graphics-530

Wim
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Old 07-10-2017, 06:58 PM   #13
i2000s
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Quote:
Originally Posted by Wim View Post
Hi

I took a look at the BSOD dump and it is caused by dxgkrnl.sys

I think this is coming from the graphics drivers. We can't cause this directly through our graphics drivers now. I would try updating the Intel graphics driver at least, which is available here:

https://downloadcenter.intel.com/pro...D-Graphics-530

Wim
Thank you! I will give a shot.
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Old 07-10-2017, 09:06 PM   #14
Shanesan
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Quote:
Originally Posted by AlbanRampon View Post
Doing nothing is good: we are not changing the audio driver with 8.3 and, as we plan to migrate to the inbox driver, it is compatible.

Should you get an issue later, we can re-discuss it.

Kind regards,
Alban
Hi Alban,

I have a windows machine here that is also having audio issues. I've tried on the current release and the alpha driver and both do not produce audio through HDMI to my displays (even though I see the green bar moving in Playback Devices). I plug in a Mac and the audio works perfectly.

Where do I go to try this 10.X driver?

I have attached the diagnostics below.

Edit: Turns out updating the firmware on the displays fixed the problem.
Attached Files
File Type: zip SSRL-ECHO-05_20170710_160452.zip (1.26 MB, 0 views)

Last edited by Shanesan; 07-11-2017 at 06:01 PM.
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