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Old 03-08-2017, 12:00 PM   #1
flipside
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Join Date: Mar 2017
Posts: 2
Question Hardware acceleration disabled only when using Displaylink - Windows 10

Hi,

I have a program (SketchUp) which runs perfectly fine when I am not using DisplayLink. When using DisplayLink however the software will not start and has the following error:

- Hardware acceleration is unsupported or has been disabled on your graphics card

To re-iterate, there is no issues with this when not using DisplayLink.

Laptop: ASUS K501UQ
OS: Windows 10 Home - 64 bit
Graphics Card: NVIDIA GeForce940MX
Dock: Targus USB3.0 DV Dock with Power
DisplayLink Driver: 8.1.843.0

Does anyone have any ideas at all?
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graphics, hardware acceleration, sketchup, unsupported

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