Mouse Cursor Vanishing - Page 2

cwalter · 03-24-2014, 06:33 PM

I installed the upgrade this morning, and I'm also experiencing the vanishing cursor. I have a Dell XPS 12 laptop running Windows 8.1 Pro.

Lukas Bergstrom · 03-25-2014, 10:43 AM

same here. please quickly fix or at least disable auto-update so the previous software version can be used until fix!!!

rpattis · 03-27-2014, 06:20 PM

I had the mouse disappearing issue on my Surface Pro 2 after installing the driver via windows update (3/18/2014).

My setup is Surface Pro 2 / USB 3.0 hub / two DisplayLink VGA adapters (4300) / two Dell U2312HM displays

To resolve the issue I performed an system restore on my Surface to a date prior to DisplayLink driver install. After the system restore my Surface was working as well as before the driver update.

Good luck.

laseralex · 03-28-2014, 01:47 AM

I have a Yoga 2 Pro with similar issues. I am using a Belkin USB 3.0 dock for one display, and a Startech USB32DPPro for the other.

As a temporary workaround, I have enabled "Show location of pointer when I press the CTRL key" under the "Pointer Options" tab of the "Mouse Properties" settings. When my mouse vanishes, I can hit the CTRL key and it will reappear. Annoying, but a million times better than not knowing where my mouse is!

WiHk · 03-28-2014, 03:57 AM

!!

I have the same problem with the mouse cursor vanishing.

Windows 8.1 on an Asus ZenBook using a Plugable UD-3000.

A fix for this was promised a couple of weeks back, however (as of March 28, 2014) there has been no further information communicated from DisplayLink about the status of the M2 release in this thread.

PLEASE UPDATE US on the status and planned release date for the M2 release with the fix for the vanishing mouse cursor in Windows 8.1. This is a significant issue.

!!

xaver · 03-28-2014, 06:36 AM

I have this problem to

thinkpad yoga, Windows 8.1

http://www.i-tec-europe.eu/?t=3&v=145

Wim · 03-31-2014, 02:42 PM

This should now be fixed in v7.5 M2, available from our website:

http://www.displaylink.com/downloads

Thanks

Wim

xaver · 04-02-2014, 10:25 AM

seems to me that I am a happy man again! Thank's

easywill · 04-03-2014, 12:28 AM

Finally...thanks. Fix works well.

mgiles · 06-27-2014, 12:39 AM

This has popped back up again on windows 8.1 with 7.6m1
Also it appears to be just the arrow cursor. The text or busy cursors are not affected

03-24-2014, 06:33 PM	#11
cwalter Junior Member Join Date: Mar 2014 Posts: 1	Mouse Cursor Vanishing I installed the upgrade this morning, and I'm also experiencing the vanishing cursor. I have a Dell XPS 12 laptop running Windows 8.1 Pro.

03-28-2014, 01:47 AM	#14
laseralex Junior Member Join Date: Mar 2014 Posts: 1	Yoga 2 Pro I have a Yoga 2 Pro with similar issues. I am using a Belkin USB 3.0 dock for one display, and a Startech USB32DPPro for the other. As a temporary workaround, I have enabled "Show location of pointer when I press the CTRL key" under the "Pointer Options" tab of the "Mouse Properties" settings. When my mouse vanishes, I can hit the CTRL key and it will reappear. Annoying, but a million times better than not knowing where my mouse is!

03-28-2014, 03:57 AM	#15
WiHk Junior Member Join Date: Mar 2014 Posts: 1	Mouse Cursor Vanishing !! I have the same problem with the mouse cursor vanishing. Windows 8.1 on an Asus ZenBook using a Plugable UD-3000. A fix for this was promised a couple of weeks back, however (as of March 28, 2014) there has been no further information communicated from DisplayLink about the status of the M2 release in this thread. PLEASE UPDATE US on the status and planned release date for the M2 release with the fix for the vanishing mouse cursor in Windows 8.1. This is a significant issue. !! Last edited by WiHk; 03-28-2014 at 04:04 AM.

03-28-2014, 06:36 AM	#16
xaver Junior Member Join Date: Mar 2014 Posts: 2	mouse cursor vanishing I have this problem to thinkpad yoga, Windows 8.1 http://www.i-tec-europe.eu/?t=3&v=145

04-02-2014, 10:25 AM	#18
xaver Junior Member Join Date: Mar 2014 Posts: 2	mouse cursor vanishing seems to me that I am a happy man again! Thank's

03-25-2014, 10:43 AM	#12
Lukas Bergstrom Junior Member Join Date: Mar 2014 Posts: 1	same here. please quickly fix or at least disable auto-update so the previous software version can be used until fix!!!

03-27-2014, 06:20 PM	#13
rpattis Junior Member Join Date: Mar 2014 Posts: 1	I had the mouse disappearing issue on my Surface Pro 2 after installing the driver via windows update (3/18/2014). My setup is Surface Pro 2 / USB 3.0 hub / two DisplayLink VGA adapters (4300) / two Dell U2312HM displays To resolve the issue I performed an system restore on my Surface to a date prior to DisplayLink driver install. After the system restore my Surface was working as well as before the driver update. Good luck.

03-31-2014, 02:42 PM	#17
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	This should now be fixed in v7.5 M2, available from our website: http://www.displaylink.com/downloads Thanks Wim

04-03-2014, 12:28 AM	#19
easywill Junior Member Join Date: Mar 2014 Posts: 2	Finally...thanks. Fix works well.

06-27-2014, 12:39 AM	#20
mgiles Junior Member Join Date: Jun 2014 Posts: 4	This has popped back up again on windows 8.1 with 7.6m1 Also it appears to be just the arrow cursor. The text or busy cursors are not affected