06-11-2017, 10:14 PM | #11 |
Junior Member
Join Date: Feb 2017
Posts: 10
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Ok here it is.
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06-12-2017, 05:14 PM | #12 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Thank you.
It looks like you have the same issue as before. The logs are running 8.2 Beta 1. Would you mind using the official 8.2 M2, please, for the logs? There has been further changes in 8.2 M2 since 8.2 Beta 1 to handle further error cases. Hopefully, the problem with your device is not so bad that it can't be recovered by software. However, the timing changes may be enough to change the marginal behaviour to the wrong side of the margin. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
06-13-2017, 10:30 AM | #13 |
Junior Member
Join Date: Feb 2017
Posts: 10
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Ok here is the file with 8.2 M2 driver.
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06-16-2017, 08:56 AM | #14 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
Thank you for this. It is strange. Same failure signature as before. May I create a support case under your name to get this looked at? Kind regards, Alban
__________________
Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
06-16-2017, 12:41 PM | #15 |
Junior Member
Join Date: Feb 2017
Posts: 10
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06-19-2017, 12:29 PM | #16 |
Junior Member
Join Date: Feb 2017
Posts: 10
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Any updates on this Alban?
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06-19-2017, 02:31 PM | #17 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello, Sure, I am not officially working during weekends.
The support case was created and is in the queue of things to be picked up.
__________________
Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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