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Old 05-12-2017, 09:37 PM   #1
hugemittons
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Join Date: May 2017
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Question Adobe Premiere Pro black video windows on external

ASUS MB168B USB3.0 monitor
DisplayLink 3.0 on macOS Sierra 10.12.4
Adobe Premiere Pro 2017.1 v11.0

While in Adobe Premiere Pro CC, any windows or areas that are supposed to show video are just black on the external monitor. Everything else displays fine, just the rendering of any areas or windows where there should be video preview, is black.

If I split the video window half across the Macbook and MB168 screens, it will show while being dragged, but as soon as released or played it will go black.

I have tried selecting/deselecting it as playback monitor in PP preferences to no change, and turned off "Automatic graphics switching" in the Energy saver system preference. [Edit:] I also tried resetting the SMC - no change.

Any other suggestions would be appreciated

Last edited by hugemittons; 05-12-2017 at 09:42 PM.
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Old 06-06-2017, 04:04 PM   #2
Shanesan
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I'll respond to this. Hardware Accelerated applications (Premiere Pro, Skype, etc) are not supported as USB connections don't utilize your graphics card, they use the processor. If you turn off Hardware Acceleration on Premiere Pro (if possible?), it will function.
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Old 06-06-2017, 09:51 PM   #3
hugemittons
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Thanks so much for replying, that makes sense, unfortunately as far as I can research, it's not possible to disable hardware acceleration in Premiere CC 2017 :-(
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