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06-12-2017, 03:57 AM | #1 |
Junior Member
Join Date: Jun 2017
Posts: 1
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Missing Ethernet and Audio Drivers on Toshiba Dynadock
I tried to follow the link in the previous post and it appears to be gone. I have an HP Pro x2 612 tablet that I am trying to connect to the Toshiba DynaDock PA3927U-1PRP model. In Device Manager on the tablet, I show missing drivers for Display Link Audio and Display Link Ethernet. If I can get some assistance in getting the driver files for these two devices it would really help me out a lot.
Thanks, Matthew |
06-16-2017, 10:11 AM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello Matthew,
Would you please be able to follow the guide on my last signature link and post attach the ZIP created by the tool to your reply? Only employees will have access to it. The Ethernet and audio drivers are bundled with the video driver so versions match. A version mismatch with what the dock itself is running may lead to them not working. If you have installed the driver to get the video, then the Ethernet and audio driver would also have been added to the driver store as well. The logs will tell me more about why this didn't work. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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