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06-21-2017, 12:21 PM | #1 |
Junior Member
Join Date: Jun 2017
Posts: 1
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HP IQ500 dual screen stopped working after W10 upgrade
Dear Madam or Sir,
my all-in-one desktop PC used to work with an external monitor, through a USB station, but it stopped working after upgrade to W10. I attach the logs and thank you in advance for trying to help me. |
06-21-2017, 02:13 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
Thank you for including the logs. From them, I believe you are using the first generation HP video dock from about 2008. Unfortunately, these do not work on the latest Windows 10. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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