OSX10.9.2 + DL2.2 Beta + Belkin B2B044 == KABOOM

[ChristianP]

Originally Posted by RPD

Hi Christian, any update on this issue?

Please check your private messages, there are further instructions. Thanks

[RPD]

Originally Posted by ChristianP

Please check your private messages, there are further instructions. Thanks

Hi Christian,

I'm still experiencing the crashes. I've ran the log tool and I've included the logs for your review. In addition, my dock is now having the monitor go in and out of power save mode and never fully turning off.

RPD

[ChristianP]

Originally Posted by RPD

Hi Christian,

I'm still experiencing the crashes. I've ran the log tool and I've included the logs for your review. In addition, my dock is now having the monitor go in and out of power save mode and never fully turning off.

RPD

Thanks for your feedback and the new logs.
I see some kernel panic logs reported in your system profile. Are you experiencing kernel panics or simply DisplayLinkUserAgent crashes? In case you just see DisplayLinkUserAgent crashes, could you please upload a couple of new DisplayLinkUserAgent crash logs? These are not included in logs collected by the debug tool, but you can find them under yourhomedirectory/Library/Logs/DiagnosticReports/

Thanks

[RPD]

Originally Posted by ChristianP

Thanks for your feedback and the new logs.
I see some kernel panic logs reported in your system profile. Are you experiencing kernel panics or simply DisplayLinkUserAgent crashes? In case you just see DisplayLinkUserAgent crashes, could you please upload a couple of new DisplayLinkUserAgent crash logs? These are not included in logs collected by the debug tool, but you can find them under yourhomedirectory/Library/Logs/DiagnosticReports/

Thanks

Hi Christian,

I don't have any logs being generated in that folder. Is there anything you'd like me to try out in the meantime?

RPD

[ChristianP]

Ok, so it seems that DisplayLinkUserAgent is not crashing anymore.
Just to be sure, what kind of crash do you experience? Are you experiencing kernel panics? I mean, do you see gray screen and the machine need to be restarted? Thanks

[RPD]

During the course of the day while I'm actively using the system, the system does not have a kernal panic. When I'm away for an extended period of time I often see the displays going grey and restarting the system. Once I log back in I get a 'system had restarted due to an error' message and it is something that involves the DisplayLink.

If the log utility doesn't provide you with that log i can copy it so you can examine the stack trace.

RPD

[RPD]

Hi Christian,

It does appear to be a kernal panic. I've attached the report that's generated by the system.

Thanks,
RPD