Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 09-15-2016, 12:06 AM   #1
ravinderlitt
Junior Member
 
Join Date: Sep 2016
Posts: 1
Default Display Link USB dongle continuously disconnects and reconnects

I had purchased the displaylink adapter about a month ago. It was working fine however the USB dongle suddenly started to disconnect and reconnect every few seconds. Followed your post http://support.displaylink.com/knowl...from-repeatedl however no luck.
I am attaching the system logs as per instructions, please help me fix this issue.
Attached Files
File Type: zip IND24PC_20160913_160808.zip (1.08 MB, 2 views)
ravinderlitt is offline   Reply With Quote
Old 09-16-2016, 12:00 AM   #2
victorj
Junior Member
 
Join Date: Sep 2016
Posts: 6
Default Is the connect disconnect issue resolved?

I just received my AOC e1659Fwu in the mail and I am having this rapid connect and disconnect issue. After updating all of the necessary drivers and modifying the setting mentioned in another thread regarding this issue, the problem still persists. It looks like one of the first complaints was back in April. Is there is no resolution to this? If not, I will return this garbage and get my money back.

Sincerely,

Highly Irritated
victorj is offline   Reply With Quote
Old 09-21-2016, 01:35 PM   #3
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Default

Hello Ravinder,
What kind of product is that?
I can see that you have a Samsung driver which has claimed part of the device.
"SAMSUNG Audio/Video Device" should not be able to steal a device from another manufacturer.

Victor,
What you have is a totally different product. The USB monitor designed and manufactured by AOC is not a USB dongle. It works differently and if you use the dual USB cable the manufacturer gave you through a powered USB hub, or any other way, you will see that their device works.

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:10 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.