Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 06-27-2016, 07:10 PM   #1
ficestash
Junior Member
 
Join Date: Jun 2016
Posts: 3
Default Logout issue - Beta drivers 2.6 and official drivers 2.5

I'm experiencing a logout issue using either the Beta drivers 2.6 or the official drivers 2.5 on a Macbook pro mid 2015 El Capitan 10.11.5 on a three monitor setup using an Etek city USB hub. Left monitor is a Samsung in regular standard display mode. The middle and right dell monitors are both in 90 degree mode (vertical).

Periodically when I drag my mouse to the middle monitor top left corner, the Mac logs me out with mission controlled enable in the top left hot corner. I disabled Mission Control in hot corners, but can still occasionally replicate this issue.

Using the keyboard shortcut for Mission control, I can replicate the issue when I drag a window in the left or middle monitor to move the window to another workplace. Right now, the issue is replicating each time I try to move a window to another workspace, but other times the issue doesn't occur. When I'm sent to the login screen, it says "Network accounts are available." I"m able to login with no issue.

I've replicated this issue with my Etek City dvi hub and an old USB DVI display adapter. I've tried uninstalling the beta driver and reinstalling, but the issue persists.

This issue never happened while using one or two monitors, and I was not using the displaylink driver before.

I uninstalled the beta drivers and went back to the laptop display and two dell monitors until this issue is fixed.

Last edited by ficestash; 06-28-2016 at 04:26 PM. Reason: clarified issue symptoms
ficestash is offline   Reply With Quote
Old 09-21-2016, 03:50 PM   #2
ficestash
Junior Member
 
Join Date: Jun 2016
Posts: 3
Default Issue Logs

My band aid fix was to not use mission control to move to a new workspace. I upgraded to Mac OS Sierra this morning.

I moved my DVI cables and swapped connections so my middle monitor has the 60hz refresh rate. The left and right monitors have the 30 hz refresh rate now. I tried moving the next workspace to the the right, and the infamous Mac OS Logout issue occurred.

I found someone with the same issue. A response tells you how to get to the Mac system logs.
https://discussions.apple.com/message/24717502#24717502


The issue doesn't occur when one monitor hooks up. It appears this error is an issue with the MacOS libdispatch client and the displaylink software.

ASL Module "com.displaylink.windowserver" claims selected messages.
ASL Module "com.displaylink.windowserver" claims selected messages.
Sep 21 08:18:40 MQ21C7G8WL WindowServer[158]: BUG in libdispatch client: kevent[EVFILT_MACHPORT] monitored resource vanished before the source cancel handler was invoked
Sep 21 09:31:45 MQ21C7G8WL com.apple.xpc.launchd[1] (com.apple.WindowServer[158]): Service exited due to signal: Segmentation fault: 11 sent by exc handler[0]
Sep 21 09:31:48 MQ21C7G8WL ReportCrash[1863]: Saved crash report for WindowServer[158] version 600.00 (13) to /Library/Logs/DiagnosticReports/WindowServer_2016-09-21-093148_MQ21C7G8WL.crash
Sep 21 09:32:12 MQ21C7G8WL com.apple.xpc.launchd[1] (com.apple.WindowServer[1864]): Service exited due to signal: Bus error: 10 sent by exc handler[0]
Sep 21 09:32:13 MQ21C7G8WL ReportCrash[1863]: Saved crash report for WindowServer[1864] version 600.00 (13) to /Library/Logs/DiagnosticReports/WindowServer_2016-09-21-093213_MQ21C7G8WL.crash
ASL Module "com.displaylink.windowserver" claims selected messages.
Sep 21 09:34:41 MQ21C7G8WL com.apple.xpc.launchd[1] (com.apple.WindowServer[190]): Service exited due to signal: Segmentation fault: 11 sent by exc handler[0]
Sep 21 09:34:42 MQ21C7G8WL ReportCrash[730]: Saved crash report for WindowServer[190] version 600.00 (13) to /Library/Logs/DiagnosticReports/WindowServer_2016-09-21-093442_MQ21C7G8WL.crash
ficestash is offline   Reply With Quote
Old 09-22-2016, 03:21 PM   #3
ficestash
Junior Member
 
Join Date: Jun 2016
Posts: 3
Default Update

I uninstalled the display link driver and rebooted. I've upgraded to a 2540x1440 monitor for my center monitor and am using a second 1920x1080p monitor. I'm happily using the Mission control and work spaces again. IMO this is a better solution for multi-tasking and productivity if you're experiencing any driver and Apple module issues like I have, and you don't want to take the mouse 30hz performance hit using the display link driver.
ficestash is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 02:54 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.