Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Linux and Open Source

Reply
 
Thread Tools Search this Thread Display Modes
Old 01-28-2016, 03:06 PM   #1
asghaier
Junior Member
 
Join Date: Jan 2016
Posts: 5
Default DisplayLink for J5create JUA355 on Archlinux

Hello,

I have got a USB 3.0 j5create JUA355 (USB to HDMI) recently and I have followed Archlinux wiki documentation with no luck to make it work.

Any suggestions? I might be missing some steps or details, please have a look and let me know if I should provide more information or perform a step that I have missed.

Code:
$ lsusb -d 0711:5800 -vvv
Output is on pastebin: http://pastebin.com/hnKmfatq
Code:
$ dmesg
[16439.983047] usb 2-3: USB disconnect, device number 6
[16449.697476] usb 2-3: new SuperSpeed USB device number 7 using xhci_hcd
[16454.718031] usb 2-3: 2:1: cannot get freq at ep 0x85
[16459.721969] usb 2-3: 3:1: cannot get freq at ep 0x6                                                                                                                                                            
[16464.765968] usb 2-3: 2:1: cannot get freq at ep 0x85                                                                                                                                                           
[16469.769952] usb 2-3: 2:1: cannot get freq at ep 0x85                                                                                                                                                           
[16474.777284] usb 2-3: 3:1: cannot get freq at ep 0x6                                                                                                                                                            
[16479.781253] usb 2-3: 3:1: cannot get freq at ep 0x6                                                                                                                                                            
[16484.785172] usb 2-3: 2:1: cannot get freq at ep 0x85                                                                                                                                                           
[16489.789123] usb 2-3: 2:1: cannot get freq at ep 0x85                                                                                                                                                           
[16494.806432] usb 2-3: 3:1: cannot get freq at ep 0x6                                                                                                                                                            
[16499.810397] usb 2-3: 3:1: cannot get freq at ep 0x6                                                                                                                                                            
[16504.821001] usb 2-3: 2:1: cannot get freq at ep 0x85                                                                                                                                                           
[16509.824965] usb 2-3: 2:1: cannot get freq at ep 0x85
Code:
$ lsmod|grep udl
udl                    28672  0
drm_kms_helper        102400  3 udl,i915,evdi
drm                   286720  16 udl,i915,evdi,drm_kms_helper,nvidia
usbcore               196608  10 uas,udl,btusb,snd_usb_audio,uvcvideo,usb_storage,snd_usbmidi_lib,usbhid,xhci_hcd,xhci_pci
Code:
$ sudo systemctl status displaylink.service
[sudo] password for neo31: 
● displaylink.service - DisplayLink Manager Service
   Loaded: loaded (/usr/lib/systemd/system/displaylink.service; enabled; vendor preset: disabled)
   Active: active (running) since Thu 2016-01-28 15:39:58 CET; 1h 26min ago
 Main PID: 16994 (DisplayLinkMana)
    Tasks: 11 (limit: 512)
   CGroup: /system.slice/displaylink.service
           └─16994 /usr/lib/displaylink/DisplayLinkManager

Jan 28 15:39:58 thehammer systemd[1]: Starting DisplayLink Manager Service...
Jan 28 15:39:58 thehammer systemd[1]: Started DisplayLink Manager Service.
Code:
$ xrandr --current           
Screen 0: minimum 8 x 8, current 1920 x 1080, maximum 32767 x 32767
eDP1 connected 1920x1080+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
   1920x1080     60.00*+  40.00  
   1400x1050     59.98  
   1600x900      60.00  
   1280x1024     60.02  
   1280x960      60.00  
   1368x768      60.00  
   1280x720      60.00  
   1024x768      60.00  
   1024x576      60.00  
   960x540       60.00  
   800x600       60.32    56.25  
   864x486       60.00  
   640x480       59.94  
   720x405       60.00  
   640x360       60.00  
DP1 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
HDMI2 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
Code:
$ sudo xrandr --listproviders
Providers: number : 1
Provider 0: id: 0x48 cap: 0xb, Source Output, Sink Output, Sink Offload crtcs: 4 outputs: 5 associated providers: 0 name:Intel
As you can see it recognizes only my laptop screen and not the second monitor connected with j5create.
also on dmesg log there are two suspicious lines:
[16454.718031] usb 2-3: 2:1: cannot get freq at ep 0x85
[16459.721969] usb 2-3: 3:1: cannot get freq at ep 0x6

I tried to connect it on USB2 and USB3 ports and the logs and results are the same.

Last edited by asghaier; 01-28-2016 at 03:19 PM.
asghaier is offline   Reply With Quote
Old 01-28-2016, 03:24 PM   #2
asghaier
Junior Member
 
Join Date: Jan 2016
Posts: 5
Default DisplayLink issues for J5create JUA355 on Archlinux

Hello,

I have got a USB 3.0 j5create JUA355 (USB to HDMI) recently and I have followed Archlinux wiki documentation with no luck to make it work.

Any suggestions? I might be missing some steps or details, please have a look and let me know if I should provide more information or perform a step that I have missed.

Code:
$ lsusb -d 0711:5800 -vvv
Output is on pastebin: http://pastebin.com/hnKmfatq
Code:
$ dmesg
[16439.983047] usb 2-3: USB disconnect, device number 6
[16449.697476] usb 2-3: new SuperSpeed USB device number 7 using xhci_hcd
[16454.718031] usb 2-3: 2:1: cannot get freq at ep 0x85
[16459.721969] usb 2-3: 3:1: cannot get freq at ep 0x6                                                                                                                                                            
[16464.765968] usb 2-3: 2:1: cannot get freq at ep 0x85                                                                                                                                                           
[16469.769952] usb 2-3: 2:1: cannot get freq at ep 0x85                                                                                                                                                           
[16474.777284] usb 2-3: 3:1: cannot get freq at ep 0x6                                                                                                                                                            
[16479.781253] usb 2-3: 3:1: cannot get freq at ep 0x6                                                                                                                                                            
[16484.785172] usb 2-3: 2:1: cannot get freq at ep 0x85                                                                                                                                                           
[16489.789123] usb 2-3: 2:1: cannot get freq at ep 0x85                                                                                                                                                           
[16494.806432] usb 2-3: 3:1: cannot get freq at ep 0x6                                                                                                                                                            
[16499.810397] usb 2-3: 3:1: cannot get freq at ep 0x6                                                                                                                                                            
[16504.821001] usb 2-3: 2:1: cannot get freq at ep 0x85                                                                                                                                                           
[16509.824965] usb 2-3: 2:1: cannot get freq at ep 0x85
Code:
$ lsmod|grep udl
udl                    28672  0
drm_kms_helper        102400  3 udl,i915,evdi
drm                   286720  16 udl,i915,evdi,drm_kms_helper,nvidia
usbcore               196608  10 uas,udl,btusb,snd_usb_audio,uvcvideo,usb_storage,snd_usbmidi_lib,usbhid,xhci_hcd,xhci_pci
Code:
$ sudo systemctl status displaylink.service
[sudo] password for neo31: 
● displaylink.service - DisplayLink Manager Service
   Loaded: loaded (/usr/lib/systemd/system/displaylink.service; enabled; vendor preset: disabled)
   Active: active (running) since Thu 2016-01-28 15:39:58 CET; 1h 26min ago
 Main PID: 16994 (DisplayLinkMana)
    Tasks: 11 (limit: 512)
   CGroup: /system.slice/displaylink.service
           └─16994 /usr/lib/displaylink/DisplayLinkManager

Jan 28 15:39:58 thehammer systemd[1]: Starting DisplayLink Manager Service...
Jan 28 15:39:58 thehammer systemd[1]: Started DisplayLink Manager Service.
Code:
$ xrandr --current           
Screen 0: minimum 8 x 8, current 1920 x 1080, maximum 32767 x 32767
eDP1 connected 1920x1080+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
   1920x1080     60.00*+  40.00  
   1400x1050     59.98  
   1600x900      60.00  
   1280x1024     60.02  
   1280x960      60.00  
   1368x768      60.00  
   1280x720      60.00  
   1024x768      60.00  
   1024x576      60.00  
   960x540       60.00  
   800x600       60.32    56.25  
   864x486       60.00  
   640x480       59.94  
   720x405       60.00  
   640x360       60.00  
DP1 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
HDMI2 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
Code:
$ sudo xrandr --listproviders
Providers: number : 1
Provider 0: id: 0x48 cap: 0xb, Source Output, Sink Output, Sink Offload crtcs: 4 outputs: 5 associated providers: 0 name:Intel
As you can see it recognizes only my laptop screen and not the second monitor connected with j5create.
also on dmesg log there are two suspicious lines:
[16454.718031] usb 2-3: 2:1: cannot get freq at ep 0x85
[16459.721969] usb 2-3: 3:1: cannot get freq at ep 0x6

I tried to connect it on USB2 and USB3 ports and the logs and results are the same.
asghaier is offline   Reply With Quote
Old 01-29-2016, 07:36 AM   #3
mlukaszek
Senior Member
 
mlukaszek's Avatar
 
Join Date: Feb 2010
Posts: 386
Default

Sorry to disappoint, but this device does not have DisplayLink chip in it. (our USB vendor ID is 17e9).

Regards,
Michal
mlukaszek is offline   Reply With Quote
Old 01-29-2016, 12:53 PM   #4
asghaier
Junior Member
 
Join Date: Jan 2016
Posts: 5
Default

Quote:
Originally Posted by mlukaszek View Post
Sorry to disappoint, but this device does not have DisplayLink chip in it. (our USB vendor ID is 17e9).

Regards,
Michal
Hi Michal,

Thank you for clearing things out.

Do you think there is any way that I could try to make this device work?
Any recommendation would be very helpful.

Thanks again
asghaier is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:24 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.