Internet no workie

[DLmark]

I have used my Display Link Adapter with my Dell tablet and Asus tablet/notebook before, successfully to connect to the internet, wired.

Right now my Asus tablet is not connecting to Windows 8.1.
I have the DL drivers installed.

Shouldn't I just plug in the USB cable from the DL adapter into my tablet, and plug in my ethernet cable into the DL adapter and away I go?

Suggestions?

[AlbanRampon]

Hi Mark,

Yes, pretty much. Unless you have some end point "protection" software which for your security decides you can't create a new network adapter...

Could you please use the third link in my forum signature to create the ZIP file with your logs when everything is connected so I can find out what's wrong?
You can attach the result here as only DisplayLink employees will be able to download the attachment.

Kind regards,
Alban

[DLmark]

Originally Posted by AlbanRampon

Could you please use the third link in my forum signature to create the ZIP file with your logs when everything is connected so I can find out what's wrong?
You can attach the result here as only DisplayLink employees will be able to download the attachment.

Kind regards,
Alban

Thanks for your reply!

I don't know what happened exactly. But while I was running your diagnostic software I noticed that my Dropbox was being updated! So that was a good sign.

It took a long time before the diagnostic finished.

Anyway when it did, I tried web browsing and this time it worked!

Not sure why. But maybe your diagnostic woke up my system.
I don't think I need to send you the file that was saved now.
But if things act up later I will have it to send you.

Thanks again for your help!

Mark

[AlbanRampon]

Hello Mark,

The diagnostic, among other, runs the Windows command called "netstat", to get connection status, among others.
That can nudge Windows generally speaking but that's not specific to the DisplayLink USB Ethernet adapter: it lists all.
Interesting to know that pinging the stack (without requesting changes) made it work, thank you for letting us know.

Kind regards,
Alban