|01-02-2012, 11:29 PM||#1|
Join Date: Jan 2012
Plugable UGA-125 USB 2.0 Stopped Working. Green Light now never turns on.
Hi, I have seen your very good support, and hope you could help me this time.
I purchased this item on September 6, 2011 through Amazon. Get it sent to my hotel and the bring it back home in Colombia (SouthAmerica). It worked fine till a couple of weeks ago, when the light stopped working and I started to get the error: Another Display not detected, when trying to extend my desktop in Windows 7. I have tried the adapter in other 4 different computers and it doesn't work in any of them.
Can you please help me with this issue?
I have recommended this device to a lot of friends, and it will be very embarrassing having this problem.
|01-03-2012, 01:34 AM||#2|
Join Date: Jun 2010
No problem - we'll help
No problem - we'll be able to help. We replied to your request over here:
And will be glad to find a way to get you up and running again.
(FYI: Plugable uses DisplayLink's chips in our USB graphics products, but we're different companies)
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