Monitor not found on startup, Win 7

[stroltz]

Hi,

I am struggling to get the monitor to be found on start-up. It just sits with a black screen.

I want to have the USB monitor as the systems only monitor. I can get the monitor working after plugging another DVI monitor. I can then disconnect the DVI monitor and the USB monitor works fine until I restart, then it does not get found again.

I have tried updating the ATI driver, the USB driver and Displaylink drivers.

I have attached the diagnostic files. Please help!

[stroltz]

Hi,

Maybe there is a problem with my USB monitor?

I have updated to 7.3M1 and uploaded fresh diagnosis files. With that attached diagnosis all I have is a black screen on the USB monitor.

I still cannot get it to perform with any amount of reliability.

I can get a picture only some of the time.....?

[stroltz]

Looking in event viewer I see that the display link service fails to start. What I can't understand or solve is why...?

[JamesH]

Hi,

In the BIOS is the AMD graphics card the only one that is active?

If not please try disabling the Intel card and separately try just the Intel card.

Thanks,
James

[stroltz]

Thank you, it worked!

The BIOS was set on Auto for the GPU.

I tried setting it on PCIe, (the ATI card) and had the same issue.

Setting to only the Intel integrated card and it is working OK.