Failed to Initialize D3D 9 Device

[Bobby-its]

When ever i try to play Firefall or just about any other game i get an error that says "Failed to Initialize D3D 9 Device (E_INVALIDARG). Check if DirectX installed correctly." I have tried to reinstall DirectX which does not help. The only thing that fixes it is to uninstall Display Link 7.3M1

Any idea's? I am kind of getting tired of having to uninstall display link to play a game for a couple hours then reinstall it to use my extra monitors for work.

[JamesH]

Hi,

Stopping the DisplayLinkManager service before gaming might be an option.

Let me know if this works.

Thanks,
James

[Bobby-its]

I tried that earlier this morning and it did not help.

[JamesH]

Hi,

OK, please attach the logs as described here:
http://www.displaylink.com/support/ticket.php?id=269

Also let me know what mode your displays are in (Extend/Mirror/Set as Main Monitor).

Thanks,
James

[Bobby-its]

I am using extended display.

I have the zip file. The page says to send it to you but doesn't list an address. So it is attached to this post.

[Bobby-its]

James have you had any time to look into this?

[JamesH]

Hi,

Can you update the Intel graphics driver to the latest available?

Also what other Games display the same error message?

Thanks,
James

[Bobby-its]

I updated it and now i am getting a new error. "Failed to initialize redhanded(error=0xd9172371)..."

League of Legends wasn't working last time i tried it either. I just tried it but it has a large patch i will have to do first. So will test once it finishes.

Bobby

[Bobby-its]

After another restart it went back to the original error message.

[JamesH]

Hi,

Can you post the version of the Intel graphics driver that you upgraded to?

Thanks,
James

[Bobby-its]

9.17.10.3062

[JamesH]

Hi,

Thanks - I've raised this internally for further investigation.

Thanks,
James

[Bobby-its]

Thank You.

[Bobby-its]

Any update on this yet?

[JamesH]

Hi,

Nothing yet - will be in touch when we have a fix.

Thanks,
James

[Jankos]

I also have this issue when trying to run a game with displaylink manager installed.

I found that I can run them in windowed mode and they play fine but if they try to run in fullscreen mode it will crash and give an error. I have been getting around this by running windowed mode but some games you can't do this with or can only do this once you get to the settings ingame.

I can provide more info if needed.

[JamesH]

Hi,

Which game are you trying to run?

Please attach the debug logs:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

[Jankos]

It does this for any game. The game it is doing it to me on today is Firefall. Other games (Smite, Oblivion, Battlefield 3, etc) have to run in windowed mode. Fullscreen crashes consistently.

I enabled the advanced logging, reproduced the issue, then ran the "Gather Support Information"

zip is attached to this post.

[Jankos]

Sounds like this guy may be having the same issue. I get the same thing when running skyrim fullscreen:

http://www.displaylink.org/forum/showthread.php?t=1947

[Ferroh]

Same issue, Skyrim will not run in fullscreen unless displaylink drives are uninstalled. When will this be fixed?

[Kushan]

Hi,

We (Myself and 2 colleagues) have the same issue, unable to create a fullscreen D3D device when using the dock. Can we have an update on this issue, please?

I understand the limitations of the dock in terms of latency and refresh rate, but that's fine. It needs to be compatible with fullscreen D3D devices though.

[Kushan]

Still waiting for an update on this?

[picafoodigs]

Still waiting for an update on this?

You're not the only one Kushan . I'm also waiting for an answer. :mad:

[Kushan]

Something tells me we're never getting an answer.