Lenovo USB 3.0 Dock driver Problems

[Gizmo]

Hi,
i have this Dock here:

http://shop.lenovo.com/us/en/itemdetails/0A33970/460/EB6CE8241B8A47E18EBAF06F8726DA3E

My Operating System is Windows 8.0. When i try to install the drivers from this page:
http://www.displaylink.com/support/downloads.php

Everything will be installed, LAN is working, USB is working BUT the display drivers are not working, when i look into the System, Windows does not found the drivers for the two Monitors, so they show a error..... I tried several thing but it is not working.

When i download the orignal drivers:

http://support.lenovo.com/de_DE/guides-and-manuals/detail.page?DocID=UM014961

It is working!! But the problem is that Lenovo has the old drivers in this package. I want to use the new drivers on your page.
So what can i do to make this work!?

[JamesH]

Hi,

Please point the Update Drivers mechanism in device manager to C:\Program Files\DisplayLink Core Software\ and enable check all subfolders.

If that doesn't help please run through this guide:
http://www.displaylink.org/forum/showthread.php?t=896

If the issue persists please attach the debug logs:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

[Gizmo]

Hi have send you a mail to your support..... Did you get it?

[JamesH]

Hi,

I haven't seen anything come through.

Can you attach the support logs?

Thanks,
James

[4TheRide]

The difference is that neither the displaylink driver nor the Thinkpad drivers work for me. Running windows 8 and the version of the dock that I'm trying to use is

http://support.lenovo.com/en_US/product-and-parts/detail.page?&LegacyDocID=MIGR-72822

It works with Windows 7 but not windows 8. When trying to update the driver and pointing to the displaylink directory (with the subfolders selected), the OS does not find the drivers. In device manager, it shows up under "other devices" with a yellow icon with black exclamation marks. USB Ethernet and USB Video. James, I'll send you the logs.

[JamesH]

Hi,

That dock doesn't have DisplayLink on board.

Thanks,
James

[4TheRide]

James, so then the displaylink drivers won't work with this one, then?! If so, thanks for that as it'll at least remove trying to make the displaylink drivers to work!.