Dell XPS L322X Spyder MLK and Dell Superspeed USB 3.0 dock intermittent fail.

[GaryH]

Hi,
I am having multiple issues with Displaylink service falling over and causing no NIC connection (NIC LEDs on), no USBs working and no external DVI display. I am using Windows 7 64 bit with latest USB drivers, system drivers and latest Display Link 7.4 drivers, latest firmware etc.
The issue is sporadic and very intermittent and I have run the Display Link support tool to gather logs.
Can someone guide me through the process of submitting these logs for analysis please?

Many Thanks,

Gary

Edit: Just uploaded log files, if someone could help me please?

[JamesH]

Hi,

Can you try upgrading your Intel USB 3.0 host controller to the latest version from https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=21129 ?

Let me know if this helps.

Thanks,
James