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View Full Version : Displaylinks deactivates HD-Audio-Output of the graphicsCard


jmg
09-16-2013, 05:55 PM
OS: Windows7
Graphics: Mobility Radeon HD (4330)
Samsung R522

The support-tool tells me that my graphics-adapter-driver is too old although i am using the newest driver available an notes no oher compatibility-issues

Only solution i found: restarting the computer sometimes with and sometimes without all monitors plugged in, takes 7 to 40 tries (15 minutes to two hours) every day to get the computer working, which is really annoying becuse it is my Office-Computer.

quik help required

JamesH
09-17-2013, 10:33 AM
Hi,

Please run through this guide:
http://www.displaylink.org/forum/showthread.php?t=896

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

Thanks,
James