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craigbarker
09-19-2013, 02:32 AM
Hi there

I have an HP4730s Notebook with two LG Flatron E2342 monitors. One monitor is connected via normal HDMI and the other via a USB 3.0 USB to HDMI adapter.

Previously I hd tried a USB2.0 adpater but the screen would only ever show plain notepad type applications correctly - anything graphic such as a browser would not display correctly.

So I bought the USB 3.0 adpater to see if that would resolve the issue. It didn't seem to make any difference at all so I upgraded to the most recent DisplayLink software.

Now my screen is only showing a cursor trail if I drag something onto it. To all intents and purposes it seems to be up and running - however all that can now be seen is this :

http://craigbarker.com/displaylink/BlackScreenOfDeath.png


I have run the Support Tool and it passed the System Compatibility requirements with all drivers up to date. The zip file is available here :

EDIT: file removed as issue no longer persists

Any suggestions going forward?

Cheers,

Craig

craigbarker
09-19-2013, 07:23 AM
Although I wish I could say how but it seems the problem has sorted itself out.

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